Nortel Networks NN44200-700 manual Application troubleshooting

8Contents

RAS dial-up required to establish RDC 124

Double-Hop remote control 124

Transferring files in Remote Desktop Connection sessions 126

Terminal Server Maximum Connections Exceeded error	126
Disconnecting the Remote Desktop Connection session	127
View or disconnect concurrent or previous stale sessions	127
Troubleshooting tips 128
Chapter 6 Application troubleshooting	131
Chapter 7 Meridian Mail to CallPilot migration troubleshoot
ing	143
General 143

Symptom 1: Error reading tape during data transfer or message migration 144

Symptom 2: All users cannot be migrated due to an invalid user-preferred language ID 145

Symptom 3: The system failed to create a map directory 145

Symptom 4: The automatic log file backup failed 146

Symptom 5: On a recently migrated system, a user cannot log in to the mailbox or CallPilot does not recognize a user receiving an incoming call 147

Nortel CallPilot

Troubleshooting Reference Guide

NN44200-700 01.05 Standard

5.026 June 2007

Copyright © 2007, Nortel Networks