Archos AV420 user manual 20Technical Support, Telephone Support

20Technical Support

•For warranty and services purposes, keep your sales receipt for proof of purchase. The serial number can be found in the battery compartment.

•If technical support (Telephone or E-mail) determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced (depending on problem type). Customers who purchased directly from the Archos website should fill out the RMA return request form on the website.

•There is an FAQ – Frequently Asked Questions section at the ARCHOS Website www.archos.com that can help answer many of your questions.

•If you need technical help, you may contact ARCHOS directly in your own language via these phone numbers. For other countries, please use e-mail technical support.

DO NOT USE phone or e-mail support for marketing and sales questions. These numbers are to aid those who have technical difficulties / malfunctions.

------------Telephone Support---------------------------------------------------

949-609-1400	(USA, Canada)	09-1745-6224	(Spain)
01 70 20 00 30	(France)	02-4827-1143	(Italy)
0207-949-0115	(UK)	020-50-40-510	(Netherlands)
069-6698-4714	(Germany)

------------E-mail Support--------------------------------------------------------

tech-support.us@archos.com	English (United States and Canada customers)
tech-support.eu@archos.com	English or French (Europeandtherestoftheplanet)
tech-support.de@archos.com	German (Germany)

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