Archos AV420 21.2, 21.3

• On older Win98SE computers, if there is a line “lastdrive=” in the

conﬁg.sys ﬁle, make sure that it is “lastdrive=z”.

• If the Files Allocation Table (FAT) gets corrupted, the AV400 may not

show up in Windows XP for over one minute, and then it comes up as

local drive. Use DOS Utility ChkDsk as shown below.

•

Windows® XP may recognize the AV400 hard disk but yet not assign a

drive letter to it. Right click on My Computer and select Manage. Then

select Storage, then Disk Management. Within this window you may

see the hard drive and be able to assign a drive letter by right-clicking

on the hard disk, and selecting the option Change drive letter and

paths…

Problem: What do I do if I try to disconnect via the green arrow but keep

getting “The device ‘Generic Volume’ cannot be stopped now. Try stopping

the device again later.”

Answer: Shut off any program that might be accessing data on the

AV400, including Windows® Explorer. If this does not work, shut down all

programs, wait 20 seconds, then try the green arrow one or two times

again. If this does not work, you should shut down the computer and

disconnect the USB cable once the computer is off.

21.2 Charging and Power issues

You do not need to fully discharge the batteries before recharging them.

Problem: You do not need to fully discharge the batteries before

recharging them.

Answer: The speciﬁcations are under the condition that the screen

backlight goes off after 30 seconds (for music) and the user does not

access the machine, it just sits and plays. If you get signiﬁcantly less time

from a full charge, call our technical support hot-line.

21.3 AV400 locks up (freezes operation) or Stops

Problem: The AV400 locks-up. None of the buttons work.

Solution: If the ‘

’ is set, none of the buttons respond.

Hold down the left function button for three seconds to turn off the ‘

’ function. A freeze up could also be caused by electrostatic

phenomena. That is, static electricity has temporarily knocked out the

AV400. Hold down on the STOP/OFF  button for 15 seconds and the

AV400 will shut off. Restart it normally now.