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Asante Technologies 8000 user manual Contacting Technical Support

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Technical Support

Contacting Technical Support

To contact Asanté Technical Support:
Telephone	(800) 622-7464
Fax	(801) 566-3787
Fax-Back	(800) 741-8607
E-mail	support@asante.com
World Wide Web Site	http://www.asante.com
FTP site for RMON information	<ftp://ftp.isi.edu/in-notes/
	rfc1757.txt>

Technical Support Hours

6:00 a.m. to 5:00 p.m. Pacific Standard Time USA, Monday - Friday.

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Asante Technologies 8000 user manual Contacting Technical Support

Contents

IntraCore Limited Five Year Warranty Table of Contents Configuration Viewing Legends for Configuration SettingsAdvanced Management Unicast Forwarding Database ConfigurationWeb Browser Management MIB Statistics Technical SupportPage IntraCore Architecture Overview Core Switching EngineNetwork Management, Security, Performance, and Control Infrastructure ConnectivityLAN MAN/WANMance IntraCore Product FamilyEnterprise Switches Edge SwitchesIntraCore Port 10/100 Switch ModuleExpansion Modules IntraCore1000Base SX Gbic Gigabit Ethernet Switch Module1000BaseLX Long Haul Gbic 1000BaseLX GbicFeature Description FeaturesFeatures VLANs Introduction Feature DescriptionConfiguration Default Setting Defaults and SpecificationsDefaults and Specifications Color and Meaning LEDsPower Requirements Installation GuidelinesEnvironmental Requirements Cooling and AirflowStep Action to Be Taken Installation OverviewInstallation in an Equipment Rack Chassis Installation/PlacementSafety Precautions for Rack Installation Equipment Rack GuidelinesEquipment Rack Installation Procedure Free-Standing/Desktop PlacementTwo Stack Configuration Stacking SwitchesThree or Four Stack Configuration Stacking SwitchesFour stack configuration Installing Port Expansion Modules Installing Port Expansion ModulesRemoving a Gbic Installing Gbic InterfacesInstalling a Gbic Gbic Care and Handling Connecting PowerConnecting Power Connecting To Cable Required Connecting to the Network10/100BaseX Ports Cabling Procedures 1000BaseX Ports Cabling Procedures Configuring for ManagementBootP Configuration Configuring for ManagementConnecting To a Console Out-of-Band Management Management OptionsManagement Options Method Type DescriptionTelnet In-Band ManagementSNMP-Based Management Web BrowserInstallation and Setup Configuration Logging Local Management InterfaceMain Menu Accessing a SubmenuExiting a Submenu Local Management Interface4MB Viewing General InformationViewing General Information Setting DescriptionMenu Item Description Configuration MenuConfiguration Menu Options Snmp Configuration Configuration MenuChanging System Administration Info System Administration ConfigurationCurrent Settings System IP Configuration System IP ConfigurationChanging System IP Information Describes each setting on the System IP Configuration MenuImage Banks Bootstrap ConfigurationBootstrap Configuration Loading Software Locally Loading Software Remotely Remote Bootstrap Configuration MenuDate Rently running on the IntraCore Load Mode Current SettingsBootstrap Configuration Empty Snmp ConfigurationChanging Community Strings Snmp ConfigurationAdding or Updating a Trap Receiver Enabling Authentication TrapsDeleting a Trap Receiver Port ConfigurationPort Configuration 10 Port Configuration Menu for 10/100BaseTX modules 11 Legends for all Port Configuration Menus Viewing Legends for Configuration SettingsEnabling or Disabling a Port Current Port SettingsConfiguring Auto-Negotiation Toggling Half to Full Duplex Configuring a Port ManuallyToggling Port Link Speed 12 Port Configuration Menu for 1000BaseX ports Configuring 1000BaseX PortsEnabling or Disabling a Port Advanced Port Configuration Advanced Port ConfigurationAdvanced 10/100BaseTX Port Configuration 14 Advanced Port Configuration Menu 1000BaseX port Advanced 1000BaseX Port ConfigurationFlow Control Setting the Maximum Broadcast or Multicast RateEnabling or Disabling 802.3x Flow Control Global Port Configuration Global Port ConfigurationSetting Port Default Priority 15 Global Port Configuration Menu 10/100BaseTX ports Unicast Forwarding Database Configuration Unicast Forwarding Database ConfigurationAge-out Time Displaying the Forwarding DatabaseUnicast Forwarding Database Configuration MPT Searching for a MAC Address20 MAC Address Search summary Setting the MAC Address Age-Out Time21 Image File Downloading Configuration Menu Image File Downloading ConfigurationImage Downloading Through Tftp Image File Downloading Configuration10 describes each setting on the Tftp Image Downloading Menu Performing a Software Upgrade at Runtime 23 X/Y/Z Modem Image File Downloading Menu Serial Downloading ConfigurationPerforming a Software Upgrade 24 Baud Rate Menu System Reset Configuration System Reset ConfigurationOption Description Resetting the IntraCoreCurrent Options Viewing the System Log Scheduling a System ResetViewing the System Log 26 System Log Menu Clearing the System LogUser Interface Configuration User Interface ConfigurationConfiguration Setting Description Changing the Password Setting Console Idle Time-out PeriodSetting Telnet Idle Time-out Period Page 29 Systems Module Map Viewing StatisticsConfiguration 31 Port Statistics Counters since reset Configuration Overview Spanning Tree ProtocolEnabling and Disabling STP How It WorksSpanning Tree Parameters Configuring Spanning Tree ParametersBridge Priority Hello TimePort Priority Forward DelayMaximum Age ID is the Bridge Priority. If the Bridge ID is shown as Current STP SettingsSetting Port Priority and Path Cost Spanning Tree Port ConfigurationSnmp and Rmon Management Snmp and Rmon ManagementRmon Management Alarm GroupEthernet Statistics Group Ethernet History GroupSecurity Option Description Action Security ManagementSecurity Management Security Traps Enabling and Disabling Duplicated IP Detection Duplicated IP Detection and TrapEnabling and Disabling Duplicated IP Trap Viewing a List of Duplicated IP AddressesSimilar to Figure Enabling and Disabling Station Movement TrapPort Security Configuration Menu Configuring Port SecurityAdvanced Management Setting Description Configuring Port New Node Detection TrapConfiguring Port Lock and Intruder Lock Configuring Security Level 2 or Level Inserting/Modifying a Port Trusted MAC Address Setting the Intruder TrapResetting Security to Defaults Vlan Management Vlan Specifications for the IntraCoreOverview of VLANs Other Vlan Features in IntraCoreBenefits of Vlan Management Vlan ManagementAbbreviations Tagged and Untagged FramesVlan Groups Default VlanPort Vlan ID Vlan Port Membership and UntaggingIndependent vs. Shared Learning Inter-Switch Links Frame Type Filter Port Receive Ingress VLANs UntagsetAll Frames Disabled Yes Describes each setting on the Vlan Management Menu Configuring Vlan ManagementFID Configuring Static Vlan GroupsVlan Index Creating a VlanRemoving a Vlan Enabling and Disabling Management AccessNaming a Vlan Adding Port MembersMoving Ports to This Vlan Advanced Static Vlan ConfigurationDeleting Port Members Specifying Shared or Independent Address Learning Specifying Tagging or No Tagging for a PortInserting and Removing MAC Addresses 10 Vlan Port Configuration Menu Configuring Vlan Port AttributesSetting the Port Vlan ID Enabling and Disabling Port Ingress Filtering Configuring Port Receive Frame TypeAdding and Deleting VLANs from the Port Adding an ISL Port to VLANs Configuring Inter-Switch LinksEnabling and Disabling Port Gvrp Status Configuring the ISL Port to Receive Tagged Frames Configuring Tagging for the ISL Port on Each VlanDisplaying a Vlan Port Summary Displaying a Summary of Vlan GroupsDisplaying a Vlan FID-VID Association Summary Resetting Vlan Configuration to DefaultsConfiguring Gvrp 15 Gvrp Configuration Menu Disabling Gvrp on a Group of Ports Enabling and Disabling System GvrpEnabling Gvrp on a Group of Ports 16 Vlan Forbidden Set Configuration Menu Configuring Vlan Forbidden Sets17 Vlan Registration Fixed Set Configuration Menu Configuring Registration Fixed SetsMulticast Addresses Multicast Traffic ManagementIgmp Snooping IP Multicast Quality of Service RsvpGmrp Garp Multicast Registration Protocol Multicast Traffic Management18 Multicast Traffic Management Menu Configuring Multicast Traffic ManagementEnabling and Disabling Gmrp Enabling and Multicast Poliocy-based Quality of ServiceEnabling and Disabling Igmp Snooping Displaying a Summary of Group Addresses19 Summary of Group Addresses Multicast Forwarding Database ConfigurationRemoving a Multicast Group Address Adding ports to the Selected AddressInserting a Multicast Group Address Advanced Management Web Browser Management Accessing with a Web BrowserWeb Browser Management Overview Management Buttons Port Activity IndicatorFront Panel Button Front Panel DisplayPort Configuration and Statistics Port Selector FeatureGenl Info General Information Button Genl Info General Information ButtonStatistics Button Statistics Bar ChartStatistics Button Line chart of received frames for a port-7 the counters for a port are displayed in bar graph form Bar graph of counters for a port Port Configuration table Port Config Port Configuration ButtonSpan Tree Spanning Tree Button Span Tree Spanning Tree ButtonSnmp Button 10 Snmp ConfigurationAddr Address Table Button Addr Address Table ButtonVlan Button Port ConfigurationVlan Button Vlan ConfigurationCreating or Modifying a Vlan 14 Vlan Group Configuration optionsAdding and Deleting Port Members 16 Add/Delete Port Member dialog box Duplicate IP Button Duplicate IP ButtonWeb Browser Management Contacting Technical Support Technical SupportA-2 MIB Object Definitions for Counters FCS ErrorsReadable Frames Readable OctetsShort Events Alignment ErrorsFrame Too Longs MIB Object Definitions for Counters RuntsCollisions Late Events Auto Partitions Very Long EventsMismatches Total Errors