CONTENTS

 

Chapter 7

86

 

 

Frequently Asked Questions

 

GLOSSARY

 

 

 

 

 

 

 

 

 

 

 

INDEX

 

 

 

 

 

 

Chapter 7

Frequently Asked Questions

Pre-Scan Checklist

Before you begin troubleshooting specific problems, verify that you have reviewed this checklist.

• Viewing that your system meets all the memory, hard disk and operating system requirements listed “System Requirements” in Chapter 1.

• Make sure that the ScanGear CS-S software was installed successfully.

• Check that the cables between your computer and scanner are connected securely.

• If you see a message on the screen that says something like this: “Device failed/cannot find TWAIN...” make sure you have connected the AC adapter first, before your PC. If necessary, turn the scanner off and back on again.

• Connect the AC adapter to your scanner before you turn on the computer.

• Before scanning or previewing, check that the data source has been selected. If your scanner does not appear as an option when you select a source to scan from your imaging software, you may have to install ScanGear CS-S again.

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Canon CS-S 4.3 manual Frequently Asked Questions, Pre-Scan Checklist