Manuals / Canon / Computer Equipment / Fax Machine

Canon L380S manual 14-5

Models: L380S

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7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the

machine.

8 Carefully pull the jammed paper straight out through the rollers.

If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine.

9 Push the paper release levers back to their original position and close the rear cover.

Troubleshooting

IMPORTANT

•Be sure to push the paper release levers back to their original position. If the levers are left pushed down, the paper jam error will not be resolved.

•Never push down the paper release levers while printing. This could result in damage to the fixing assembly.

Clearing Jams

14-5

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L380S specifications

The Canon L380S is a compact and versatile printer designed to meet the needs of both home and small office environments. Combining advanced technology with user-friendly features, this printer stands out as a reliable choice for everyday printing tasks.

One of the main features of the Canon L380S is its high-resolution printing capability. With a maximum resolution of 4800 x 1200 dpi, it produces sharp text and vibrant images. This makes it ideal for printing various documents, including reports, graphics, and photos, ensuring that every printout maintains a professional quality.

The printer employs Canon's FINE (Full-photolithography Inkjet Nozzle Engineering) technology, which allows for precise ink placement and consistently superior results. This technology contributes not only to high print quality but also enhances the speed of the printing process. The L380S can print up to 7.7 pages per minute for black-and-white documents and up to 4.0 pages per minute for color documents, making it efficient for both sporadic and high-volume printing needs.

Another noteworthy characteristic is its all-in-one functionality. The Canon L380S is equipped for printing, scanning, and copying, making it an invaluable tool for users who require multiple capabilities from a single device. The scanning function supports various file formats, including JPEG and PDF, enabling easy digital archiving or sharing of physical documents. The copier function, with its simple one-touch operation, allows for quick duplication of documents without the need for a computer.

Connectivity is another strong point of the L380S. The printer supports USB connectivity, allowing for easy setup and operation with a wide range of devices. This ensures that users can quickly link it to their personal computers or laptops without hassle.

The design of the Canon L380S reflects a focus on space efficiency and usability. Its compact size makes it easy to fit into smaller workspaces, while the intuitive control panel simplifies operation. The printer also features a user-friendly paper tray that accommodates various paper sizes and types, ensuring versatility for different printing jobs.

In conclusion, the Canon L380S stands out for its combination of high-quality printing, all-in-one functionality, and efficient design. Its advanced technologies, such as FINE printing technology, make it suitable for both personal and professional use, cementing its place as a competitive option in the realm of multifunction printers. Whether for home use or a small business, the Canon L380S delivers reliable performance and exceptional results.

Contents

Page User’s Guide This Document Copyright Iii TrademarksSafety Information Contents Chapter Paper Handling Registering Information in the MachineChapter Speed Dialing Chapter Sending FaxesChapter Special Features Setting Up and Using PollingChapter Receiving Faxes Restricting the Use of the MachineChapter System Monitor Chapter Making CopiesReports and Lists ViiiAppendix a Specifications Chapter TroubleshootingMaintaining Your Machine Menu SystemGlossary Index Appendix C Country-Specific FeaturesWelcome Introducing FAX-L380S/L390Plain Paper Fax Features Main Features of the MachinePrinter Features Copier FeaturesTelephone Features System Requirements Using the Machine With the Printer DriverOperating System ComputerUsing Your Documentation Type Conventions Used in This GuideIllustrations Used in This Guide Safety Instructions Customer Support Choosing a Location for Your Machine Setting Up Your MachineDo You Have Everything? Unpacking Your MachineRemoving Shipping Materials Replaceable Parts Attaching Components Assembling the MachineDocument Output Tray Output TrayInstalling the Paper Cassette Connecting the Machine to Your PC Making ConnectionsConnect the machine to your computer as follows Connecting the Power Cord Connecting the Telephone LineConnect the power cord as follows Lease W a IT31/12 2 00 5 S a T 1 5 1 FaxOnl y S T a N DA R D Ountr Y S E L E C T Setting the Display Language and CountryENG L I S H Ountry S E L EC TGetting Acquainted With Your Machine Front ViewFAX-L380S FAX-L390 Rear View Handset jack Power socketUSB port Rear cover Extension phone jack Extension coverOperation Panel Special Function Buttons One-Touch Speed Dial Panel Open Setting the Energy Saver Mode Manually Energy Saver ModeRestoring from the Energy Saver Mode Press Energy SaverHandling and Storing Cartridges Toner CartridgeInstalling/Replacing the Toner Cartridge Open the printer cover Setting Up Your MachineSetting Up Your Machine Loading Recording Paper FAX-L380S FAX-L390 Loading Paper in the CassetteTesting the Machine Even out the edges of the paper stackInsert the cassette into the machine as far as it will go Entering Numbers, Letters, and Symbols Registering Information in the MachineGuidelines for Entering Information To enter a space Uppercase LowercaseTo delete a character To delete an entire entryPersonalizing Your Machine Follow this procedure to enter the date and timeIdentifying Your Documents Entering the Date and TimePress Stop/Reset to return to standby mode Registering Your Fax Number and NameImer S E T T I N G S Setting the Telephone Line Type Setting the Summer TimeEL LI N E T Y P E EEK N T HN D AY IME IME OnthPrint Media Requirements Paper HandlingPaper Storage Unacceptable PaperAcceptable Paper Printing AreasPaper Feeding directionLoading Paper Hook Hooks Load Limit Mark Loading Envelopes in the Cassette Insert the cassette into the machineSpecify the paper size and type Flaps should not bulge more than 5 mm Pinch and slide the width slide guides to fit the envelopes Loading Paper in the Multi-Purpose Feeder Loading an Envelope in the Multi-Purpose Feeder Specify the paper sizeSpecify the paper type Paper Handling Orientation of the Document and the Paper Loading Selecting the Paper Output Area Paper Type and Paper Output AreaPaper Type Paper Output Area Number of Output Sheets Face Up Paper Output Area Face Down Paper Output AreaSpeed Dialing Methods Speed DialingStoring Numbers for One-Touch Speed Dialing One-Touch Speed DialingTEL NU M B E R E N T R Y TEL=12 3 x xD D I a L EL Numb E R EN T R YEL= EL NUM B E R E N T R YTEL=1 2 3 x x Ca no n U . K Using One-Touch Speed DialingStoring Numbers for Coded Speed Dialing Coded Speed DialingTEL NU M be R E N T R Y TEL=45 6 xxNAM E TEL NU MB E R E NT R Y Coded S P D DI a L TEL=TEL NU MB E R E NT R Y TEL=45 7x x x Anon E U R O P aOded S P D D I a L Using Coded Speed DialingPress Start Group Dialing Creating Groups for Group DialingGroup IA L EL= Grou P Group D IA LRoup D I a L GRO U PTo change additional groups, repeat steps 2 to EL=GROUP A L Using Group DialingO U P UK GR O U PDirectory Dialing Press DirectoryPress or + to display the other names Sending Faxes When loading a single-page documentPreparing to Send a Fax Document RequirementsProblem documents Scanning AreaCARBON-BACKED Thin Paper Loading Documents in the ADF Adjusting the Resolution and Contrast Adjusting the Image Quality ResolutionTrouble With Multipage Documents Set the resolution as follows Adjusting the Exposure DensityAX RES O L U T I O N FI N EMemory Sending Sending MethodsManual Sending Via the Handset Densit Y C O N TRO LRegular Dialing Dialing MethodsSending Documents Follow this procedure for memory sendingMemory Sending Dial the other party’s fax/telephone numberFollow this procedure for manual sending Manual Sending Via the HandsetTalk through the handset to the other party Canceling Memory Sending Canceling SendingWhile Documents Are Being Scanned Using the ADF After All Documents Are ScannedSetting Up Automatic Redialing Canceling Automatic RedialingRedialing Manual RedialingRED I a L T I M E S UTO RE DI a L UTO R E D I a LEdial TI M E S Edial I N T E R V a L Edial in T E R V a L SET T I N G SSending a Document to More Than One Destination Sequential BroadcastingOne-Touch Speed Dialing Sending a Document Using Group DialingCoded Speed Dialing Directory DialingDelaye D Delayed SendingL = TX TIM EEnter the destinations using any of the following 4 methods Receive Mode Main Use Operation Requirements Receiving FaxesDifferent Ways to Receive a Fax Receiving Faxes and Phone Calls Automatically FaxTel Mode Setting the Receive ModeSetting the Options for FaxTel Mode Set the machine receive mode as followsSet the FaxTel Mode options as follows What Happens When FaxTel Mode is SelectedRI N G T I M E Receiving Faxes Manually Manual ModeN G If you hear a person’s voiceReceiving Faxes Automatically FaxOnly Mode Using an Answering Machine AnsModeUsing the Machine With an Answering Machine Replac E C a R T R I D GE Receiving Faxes in Memory When a Problem OccursSupply RE C . P a P ER EC . P a PER J a MCanceling an Incoming Fax To cancel an incoming fax, follow this procedureReceiving While Performing Other Tasks Setting Up and Using Polling What’s Polling?Before You Use Polling Receiving Polling Other Fax Machines to Receive Documents Requesting Another Fax to Send a DocumentL L I N G Setting Up a Polling Box Setting Up Polling SendingSetup F IL E Canon T OKY OEtup FI L E Rase a FT E R T ERA SE a F TE R T Scanning a Document into the Memory for Polling SendingRase AF T E R T Ollin G B O CHA N GE D a T aHange DA T a Hange D a TA Asswor D File N AM E Changing the Polling Box SettingsFollow this procedure to cancel a polling box Deleting a Polling BoxElete FI L E Elete F I LE Asswor D ILE DE L E TE D Restricting the Use of the Machine Setting and Using the System Administrator’s ID and PasswordYS . AD MI N . I D Setting the System Administrator’s ID and Password23 4 5 6 Ystem PA S S W O RDYS . a D MI N . I D Ystem S E T T in G SAssword 34 5 6Restricting Machine Operation Department ID Management Setting Operation RestrictionsEPT . I D E N T R Y EPT . ID S E T U P Ystem S E T T in G S AsswordPassw O R D T U PLimi TS Turning Restrictions OFF or on To turn ‘OFF’ or ‘ON’ restricted printingTo turn ‘OFF’ or ‘ON’ restricted sending Operating the Machine with Restrictions on AxOnlyContinue operating the machine EPT . ID M a N a G EM N T Checking and Clearing the Counter Information0 0 0 1 /1 0 0 0 0 To check the print counterOunt R ES E T 1 . on Dialing Through a Switchboard Special FeaturesSpecial Dialing 10-1Dialing Long Distance How to Enter PausesIf you selected HOOKING, go to step Prefix10-3 Using Tone Dialing On a Pulse LineRestricting Use of the Machine Follow this procedure to enable restriction of your machineEnabling Restriction of Your Machine OCK P HO N E Ystem S E T T I N G SFollow this procedure to cancel restriction of your machine Canceling Restriction of Your MachineOCK P HO N E Ystem S E T T I N GS 10-5Turning Memory Lock on and Setting the Password Using Memory LockTurning Memory Lock OFF and Printing Documents Output no10-7 Making Copies Making Copies11-1 Press CopyWhen Envelope is selected Specifying the Paper Size11-2 When Free Size is selected Specifying the Paper Type11-3 Enlarging/Reducing Using Preset Copy Ratios Setting Enlarging/ReducingReset R AT I O Reset R a T IO0 % Enlarging/Reducing Using Custom Copy Ratios80% X T 11-5Adjusting the Exposure Density Adjusting the Image Quality ResolutionAdjusting Automatically Improving Copied ImageAdjusting Manually 100%11-7 Collate Copy Special FeaturesCopy Set Sets of copiesReserve Copy 11-9Load the document to be reserved in the ADF Deleting the Copy Job You Reserved Confirming the Copy Job You ReservedPY I N G ? 0045Checking the Status of Copy, Fax, Print and Report Jobs System MonitorConfirming Transmission Status AX MO N I T O RDeleting a Fax Job Confirming Transmission Results and Sending Reservation534 001 0 T X ST N D B Y 01 can O N U S a TX RX N O YESConfirming and Deleting a Copy Job CancelConfirming and Deleting a Print Job Rint ST a T U SRE P O R T ? Confirming and Deleting a Report JobEport ST a T U S US ER D a T a LI S T 12-4Activity Report Reports and ListsP O R T Acti VI T Y R EPO R T 13-113-2 Department ID ReportError TX Report Transmission TX Reports13-3 Multi TX/RX Report TX ReportSlerexe Company Limited 13-413-5 Reception RX ReportMemory Clear Report 13-7 Speed Dialing Lists13-8 One-Touch Speed Dial List13-9 Coded Speed Dial ListGroup Dial List 13-11 User’s Data List13-12User’s Data List 13-13 Department Information ListPress or + to select 4.DOC. Memory List press OK Document Memory ListCancel Report Printing If there are multiple jobs13-15 Clearing Jams TroubleshootingRemoving Jammed Paper from Inside the Machine Printer Cover14-2 Troubleshooting14-3 14-4 14-5 If paper jam occurs when using the cassette If paper jam occurs when using the multi-purpose feeder14-6 14-7 Removing Jammed Paper from the ADFMessage Cause Action LCD MessagesMemory Full 14-9System Error Error Codes 14-11Numbers Cause Action Paper Feeding Problems 14-13 Troubleshooting Faxing Problems Sending Problems14-15 Troubleshooting 14-17 Receiving ProblemsTroubleshooting 14-19 Telephone Problems 14-21 Copying ProblemsPrint Quality Problems 14-23 Printing Problems If You Cannot Solve the Problem Serial Number14-25 Maintaining Your Machine Cleaning the Machine’s Exterior 15-3 15-4 Transporting the machine Menu System Accessing the MenuCopy S E TT I N GS Copy S E T T I NG S16-2 Menu DescriptionsError only Default ModeFAX 16-3Center OFF16-4 16-5 Manual16-6 Touch TonePstn Print Error onlyHooking 16-716-8 16-9 Receive 16-11 RX to MemoryPassword Setup FileSystem Settings Polling BOX16-13 Auto Error Skip Preset Print QTYTouch SPD Dial TEL Number Entry16-15 SYS. ADMIN. Info System Settings PasswordSYS. ADMIN. ID System Password16-17 Cancel REPORT? YES Cancel ReportCancel REPORT? no User DataGeneral SpecificationsPlain Paper Fax SpecificationsSpecifications Telephone CopierPrinter Printable Area Papers Printable areaA4-size LTR-size LGL-size European DL Commercial No Printable Area EnvelopesMaximum Document Size Document SizesA4/LETTER/LEGAL Margin at each edge is outside the machine’s scanning areaPrinter Driver Handset Attaching the Optional Handset to the MachineTo attach the handset to your machine, follow these steps Attaching the Handset to Your MachineHandset B-3 Maintaining Your Handset Adjusting the Ringer Volume SwitchConnecting External Device Country-Specific FeaturesUnited Kingdom Ringer Equivalence Number R.E.NConnecting the Telephone Line Cord GermanyApplicable Standards Connecting an Answering Machine Connecting a TelephoneAscii GlossaryCNG CCITT/ITU-TFine ECMInterface cable InterfaceInterface port JackRAM Resolution Reduction modeReception Redialing-automaticTTI StandardNumerics IndexIndex Print Lists Print Status System Settings 230V