Error Codes

Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.

Numbers

Cause

Action

#0001

There may be a document jam.

Clear the jam.

 

 

 

#0003

A document longer than 30 cm is being

Divide the document into pages and resend from the platen

 

sent from the feeder.

glass.

 

Data is too large and taking too long to

Reduce the scan resolution and resend.

 

send a document.

Contact the other party and have them reduce the scan resolution

 

It’s taking too long to receive a page.

or split the document into segments and resend.

 

 

 

#0005

The other fax machine did not respond

Send the document again. Contact the other party and have them

 

within 35 seconds.

check their fax machine. If you are making an overseas call, add

 

The other party may not be using a G3

a pause to the number.

 

fax machine.

Check with the other party and send the document to a G3 fax

 

 

machine. If the other party does not have a G3 fax machine, try

 

 

sending your document using a transmission mode the other

 

 

party’s fax machine supports.

 

 

 

#0009

No paper is loaded in the cassette or the

Load paper in the cassette or set the cassette properly.

 

cassette is not set properly.

 

 

 

 

#0011

If you are polling a fax machine to receive

Contact the other party and request that the document be set

 

a document, the other party has not set

correctly for polling on their machine.

 

the document correctly on the machine.

 

 

 

 

#0012

The other fax machine has run out of

Contact the other party and tell them to refill the paper cassette.

 

paper and its memory is full.

 

 

 

 

#0018

The other fax did not respond to redialing.

Wait for a while and try again. If you still cannot send the

 

The document was not sent because the

document, contact the other party and have them check if their

 

other fax machine was busy and did not

fax machine is turned on. If the line is busy, wait more and try

 

respond within 55 seconds.

again.

 

 

 

#0022

The settings for the one-touch speed

Reset the one-touch or coded speed dialing settings.

 

dialing keys or coded speed dialing codes

 

 

you are using to dial the other party have

 

 

been deleted.

 

 

 

 

#0034

You sent a confidential document to

Contact the other party and confirm the settings of the other

 

another fax machine, but it was rejected.

party’s confidential mailbox.

 

 

 

#0037

The memory is full.

Print out the faxes received in the memory.

 

 

 

#0995

A waiting fax job has been canceled.

Resend the fax if needed.

 

 

 

14

Troubleshooting

Error Codes

14-11

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Canon L380S manual Error Codes, 14-11, Numbers Cause Action
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L380S specifications

The Canon L380S is a compact and versatile printer designed to meet the needs of both home and small office environments. Combining advanced technology with user-friendly features, this printer stands out as a reliable choice for everyday printing tasks.

One of the main features of the Canon L380S is its high-resolution printing capability. With a maximum resolution of 4800 x 1200 dpi, it produces sharp text and vibrant images. This makes it ideal for printing various documents, including reports, graphics, and photos, ensuring that every printout maintains a professional quality.

The printer employs Canon's FINE (Full-photolithography Inkjet Nozzle Engineering) technology, which allows for precise ink placement and consistently superior results. This technology contributes not only to high print quality but also enhances the speed of the printing process. The L380S can print up to 7.7 pages per minute for black-and-white documents and up to 4.0 pages per minute for color documents, making it efficient for both sporadic and high-volume printing needs.

Another noteworthy characteristic is its all-in-one functionality. The Canon L380S is equipped for printing, scanning, and copying, making it an invaluable tool for users who require multiple capabilities from a single device. The scanning function supports various file formats, including JPEG and PDF, enabling easy digital archiving or sharing of physical documents. The copier function, with its simple one-touch operation, allows for quick duplication of documents without the need for a computer.

Connectivity is another strong point of the L380S. The printer supports USB connectivity, allowing for easy setup and operation with a wide range of devices. This ensures that users can quickly link it to their personal computers or laptops without hassle.

The design of the Canon L380S reflects a focus on space efficiency and usability. Its compact size makes it easy to fit into smaller workspaces, while the intuitive control panel simplifies operation. The printer also features a user-friendly paper tray that accommodates various paper sizes and types, ensuring versatility for different printing jobs.

In conclusion, the Canon L380S stands out for its combination of high-quality printing, all-in-one functionality, and efficient design. Its advanced technologies, such as FINE printing technology, make it suitable for both personal and professional use, cementing its place as a competitive option in the realm of multifunction printers. Whether for home use or a small business, the Canon L380S delivers reliable performance and exceptional results.
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