Cisco Systems ASR 9001-S manual Advanced Line Card Troubleshooting

Chapter 4 Troubleshooting the Installation

Troubleshooting the Line Card

PID: SFP-GE-S	, VID: V01	, SN: FNS15501AJX
NAME: "module mau 0/0/1/17", DESCR:		"SFP"
PID: SFP-GE-S	, VID: V01	, SN: FNS155009TE
NAME: "module mau 0/0/1/18", DESCR:		"SFP"
PID: SFP-GE-S	, VID: V01	, SN: FNS155009TR
NAME: "module mau 0/0/1/19", DESCR:		"SFP"
PID: SFP-GE-S	, VID: V01	, SN: FNS15501AJQ
NAME: "module mau 0/0/2/0", DESCR: "SFP"
PID: SFP-10G-SR	, VID: V03	, SN: SPC1503050L
NAME: "module mau 0/0/2/1", DESCR: "SFP"
PID: SFP-10G-SR	, VID: V03	, SN: FNS15210Q2K
NAME: "module mau 0/0/2/2", DESCR: "SFP"
PID: SFP-10G-SR	, VID: V03	, SN: SPC150305MD
NAME: "module mau 0/0/2/3", DESCR: "SFP"
PID: SFP-10G-LR	, VID: V02	, SN: ECL150200Y9

Advanced Line Card Troubleshooting

This section briefly describes advanced troubleshooting commands that can be used if a line card fails.

Note This section assumes that you possess basic proficiency in the use of Cisco IOS XR software commands.

By using the commands listed in this section, you should be able to determine the nature of the problems you are having with your line card. The first step is to identify the cause of the line card failure or console errors that you are seeing.

To discover which card may be at fault, it is essential to collect the output from these commands:

•show logging

•show diag slot

•show context location slot

Along with these show commands, you should also gather the following information:

•Console Logs and Syslog Information—This information is crucial if multiple symptoms are occurring. If the router is configured to send logs to a Syslog server, you may see some information on what has occurred. For console logs, it is best to be directly connected to the router on the console port with logging enabled.

•Additional Data—The show tech-supportcommand is a compilation of many different commands, including show version, show running-config, show tech ethernet, show tech pfi, and show stacks. This information is required when working on issues with the Cisco Technical Assistance Center (Cisco TAC).

For examples of how to use these commands and the resulting output, see the Cisco ASR 9000 Series Troubleshooting Guide.

Cisco ASR 9001 and Cisco ASR 9001-S Routers Hardware Installation Guide

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