Cisco EtherSwitch Service Modules Feature Guide

Troubleshooting the Cisco EtherSwitch Service Module Software

Recovering from a Lost or Forgotten Password When Password Recovery Is Disabled

This section shows how to recover from a lost or forgotten password when password recovery is disabled.

When password recovery is disabled, access to the boot loader prompt through the password-recovery mechanism is disallowed even though the password-recovery mechanism has been triggered. If you agree to let the system be reset to the default system configuration, access to the boot loader prompt is then allowed, and you can set the environment variables.

Prerequisites

This recovery procedure requires that you have physical access to the Cisco EtherSwitch service module or switch.

SUMMARY STEPS

1.service-module interface slot/port password-reset

1.service-module interface slot/port session

2.dir flash:

3.(Optional) load_helper filesystem:/file-url ...

4.boot

5.enable

6.configure terminal

7.enable secret password

8.exit

9.copy running-configuration startup-configuration

10.reload

11.(Optional) set

Cisco IOS Release 12.2(25)SEC

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