Preface

Overview

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP) provides the information you need to understand, install, configure, manage, and troubleshoot the phones on a Voice-over-IP (VoIP) network.

Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified Communications Manager or other network devices. See the “Obtaining Documentation, Obtaining Support, and Security Guidelines” section on page xiii.

Audience

Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone on the network.

The tasks described are administration-level tasks and are not intended for end-users of the phones. Many of the tasks involve configuring network settings and affect the phone’s ability to function in the network.

Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks in this manual require familiarity with Cisco Unified Communications Manager.

Organization

This manual is organized as follows:

Chapter

Description

 

 

Chapter 1, “An Overview of the Cisco

Provides a conceptual overview and description of the Cisco

Unified IP Phone”

Unified IP Phone.

 

 

Chapter 2, “Preparing to Install the Cisco Unified IP

Describes how the Cisco Unified IP Phone interacts with other key

Phone on Your Network”

IP telephony components, and provides an overview of the tasks

 

required prior to installation.

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

 

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Cisco Systems OL-19025-01 manual Overview, Audience, Organization, Chapter Description