Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

 

Speed-dialing

 

Dials a specified number that has been previously

For more information refer to:

 

 

stored.

Cisco Unified Communications Manager

 

 

 

 

 

 

Administration Guide, Cisco Unified IP

 

 

 

Phone Configuration” chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, “Cisco Unified IP Phone

 

 

 

chapter.

 

 

 

Time-of-Day Routing

Restricts access to specified telephony features by

For more information refer to:

 

 

time period.

Cisco Unified Communications Manager

 

 

 

 

 

 

Administration Guide, “Time Period

 

 

 

Configuration” chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, Time-of-Day Routing

 

 

 

chapter.

 

 

 

 

Transfer

 

Allows users to redirect connected calls from their

Some JTAPI/TAPI applications are not

 

 

phones to another number.

compatible with the Join and Direct Transfer

 

 

 

feature implementation on the Cisco Unified

 

 

 

IP Phone 6921, 6941, and 6961 and you may

 

 

 

need to configure the Join and Direct Transfer

 

 

 

Policy to disable join and direct transfer on the

 

 

 

same line or possibly across lines. For more

 

 

 

information, see the “Join and Direct Transfer

 

 

 

Policy” section on page 5-13.

 

 

 

 

Transfer - Direct

 

Transfer—The first invocation of Transfer will

Some JTAPI/TAPI applications are not

Transfer

 

always initiate a new call by using the same

compatible with the Join and Direct Transfer

 

 

directory number, after putting the active call on

feature implementation on the Cisco Unified

 

 

hold.

IP Phone 6921, 6941, and 6961 and you may

 

 

Direct Transfer—This transfer joins two

need to configure the Join and Direct Transfer

 

 

Policy to disable join and direct transfer on the

 

 

established calls (call is in hold or in connected

 

 

same line or possibly across lines. For more

 

 

state) into one call and drops the feature initiator

 

 

information, see the “Join and Direct Transfer

 

 

from the call. Direct Transfer does not initiate a

 

 

Policy” section on page 5-13.

 

 

consultation call and does not put the active call on

 

 

hold.

For more information, go to the

 

 

 

Understanding Directory Numbers” chapter

 

 

 

in the Cisco Unified Communications

 

 

 

Manager System Guide.

 

 

 

 

Voice messaging

 

Enables callers to leave messages if calls are

For more information refer to:

system

 

unanswered.

Cisco Unified Communications Manager

 

 

 

 

 

 

Administration Guide, “Cisco Voice-Mail

 

 

 

Port Configuration” chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, “Voice Mail Connectivity

 

 

 

to Cisco Unified Communications

 

 

 

Manager” chapter.

 

 

 

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

5-12

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