Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

 

Call forward

 

Allows you to specify information that appears on

For more information, refer to the following:

configurable display

a phone when a call is forwarded. This information

Cisco Unified Communications Manager

 

 

can include the caller name, caller number,

 

 

Administration Guide, “Directory

 

 

redirected number, and original dialed number.

 

 

Number Configuration” chapter.

 

 

 

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, “Cisco Unified IP Phone

 

 

 

chapter.

 

 

 

 

Call forward

 

Allows you to override Call Forward All (CFA) in

For more information, go to the

destination override

cases where the CFA target places a call to the CFA

Understanding Directory Numbers” chapter

 

 

initiator. This feature allows the CFA target to

in the Cisco Unified Communications

 

 

reach the CFA initiator for important calls. The

Manager System Guide.

 

 

override works whether the CFA target phone

 

 

 

number is internal or external.

 

 

 

 

 

Call park

 

Allows users to park (temporarily store) a call and

For more information, go to the “Call Park and

 

 

then retrieve the call by using another phone in the

Directed Call Park” chapter in the Cisco

 

 

Cisco Unified Communications Manager system.

Unified Communications Manager Features

 

 

 

and Services Guide.

 

 

 

 

Call pickup

 

Allows users to redirect a call that is ringing on

For more information, go to the “Call Pickup

 

 

another phone within their pickup group to their

chapter in the Cisco Unified Communications

 

 

phone.

Manager Features and Services Guide.

 

 

You can configure an audio and/or visual alert for

 

 

 

the primary line on the phone. This alert notifies

 

 

 

the users that a call is ringing in their pickup group.

 

 

 

 

 

Call waiting

 

Indicates (and allows users to answer) an incoming

For more information, refer to:

 

 

call that rings while on another call. Incoming call

Cisco Unified Communications Manager

 

 

information appears on the phone display.

 

 

System Guide, Understanding Directory

 

 

 

 

 

 

Numbers” chapter.

 

 

 

“Configuring the Phone to Support Call

 

 

 

Waiting” section on page 5-22

 

 

 

 

Caller ID

 

Caller identification such as a phone number,

For more information, refer to:

 

 

name, or other descriptive text appear on the phone

Cisco Unified Communications Manager

 

 

display.

 

 

Administration Guide, Cisco Unified IP

 

 

 

 

 

 

Phone Configuration” chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, “Understanding Route

 

 

 

Plans” chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

Features and Services Guide, Call

 

 

 

Display Restrictions” chapter.

 

 

 

Cisco Unified Communications Manager

 

 

 

Administration Guide, “Directory

 

 

 

Number Configuration” chapter.

 

 

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

5-4

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