Cisco Systems OL-19025-01 manual Cisco Communications Manager, Administration Guide, Hunt Group

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Hold Status		Enables phones with a shared line to distinguish	No configuration is required.
		between the local and remote lines that placed a
		call on hold.
Hold/Resume		Allows the user to move a connected call from an	• Requires no configuration, unless you
		active state to a held state.	want to use music on hold. See
			“Music-on-Hold” in this table for
			information.
			• See “Hold Reversion” in this table.
Hunt Group		Provides load sharing for calls to a main directory	For more information, refer to:
		number. A hunt group contains a series of directory	• Cisco Communications Manager
		numbers that can answer the incoming calls. When
			Administration Guide, “Hunt Group
		the first directory number in the hunt group is busy,
			Configuration” chapter.
		the system hunts in a predetermined sequence for
			• Cisco Unified Communications Manager
		the next available directory number in the group
		and directs the call to that phone.	System Guide, “Understanding Route
			Plans” chapter.
Intercom		Allows users to place and receive intercom calls	For more information, go to the “Intercom”
		using programmable phone buttons. You can	chapter in the Cisco Unified Communications
		configure intercom line buttons to:	Manager Feature and Services Guide.
		• Directly dial a specific intercom extension.
		• Initiate an intercom call and then prompt the
		user to enter a valid intercom number.
		Note If your user logs into the same phone on a
		daily basis using their Cisco Extension
		Mobility profile, assign the phone button
		template that contains intercom
		information to their profile, and assign the
		phone as the default intercom device for
		the intercom line.
Join Across Lines		Allows users to combine calls that are on multiple	Some JTAPI/TAPI applications are not
		phone lines to create a conference call.	compatible with the Join and Direct Transfer
			feature implementation on the Cisco Unified
			IP Phone 6921, 6941, and 6961 and you may
			need to configure the Join and Direct Transfer
			Policy to disable join and direct transfer on the
			same line or possibly across lines. For more
			information, see the “Join and Direct Transfer
			Policy” section on page 5-13.
			For more information, go to the “Cisco
			Unified IP Phone” chapter in the Cisco Unified
			Communications Manager System Guide.

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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