Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-1

Model Information Settings for the Cisco Unified IP Phone 6900 Series (continued)

 

 

 

 

Option

 

Description

To Change

 

 

 

 

Active Load

 

Version of firmware currently installed on the

Display only—cannot configure.

 

 

phone.

 

 

 

 

 

Inactive Load

 

Version of firmware installed on the phone,

Display only—cannot configure.

 

 

but not currently running. The "Inactive

 

 

 

Load" label also displays the status of the

 

 

 

load, such as "Upgrade in Progress" or

 

 

 

"Upgrade Failed."

 

 

 

 

 

Last Upgrade

 

Date of the most recent firmware upgrade.

Display only—cannot configure.

 

 

 

 

Active Server

 

IP address or name of the server to which the

Display only—cannot configure.

 

 

phone is registered.

 

 

 

 

 

Stand-by Server

 

IP address or name of the standby server.

Display only—cannot configure.

 

 

 

 

Status Menu

To display the Status menu, press the Applications button and then select Admin Settings > Status. To

exit the Status menu, press the Back softkey.

The Status menu includes theses options, which provide information about the phone and its operation:

Status Messages—Displays the Status Messages screen, which shows a log of important system messages. For more information, see the “Status Messages Screen” section on page 7-2.

Network Statistics—Displays the Network Statistics screen, which shows Ethernet traffic statistics. For more information, see the “Network Statistics Screen” section on page 7-6.

Call Statistics—Displays counters and statistics for the current call. For more information, see the “Call Statistics Screen” section on page 7-8.

Status Messages Screen

The Status Messages screen displays the 10 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 7-2describes the status messages that might appear. This table also includes actions you can take to address errors.

To display the Status Messages screen, follow these steps:

Procedure

Step 1 Press the Applications button.

Step 2 Select Admin Settings.

Step 3 Select Status.

Step 4 Select Status Messages.

To remove current status messages, press the Clear softkey.

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

7-2

OL-19025-01

 

 

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Cisco Systems OL-19025-01 manual Status Menu, Status Messages Screen, Select Status Messages