Chapter 5 Configuring Features, Templates, Services, and Users

Configuring Softkey Templates

Note Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but unsupported softkeys do not display on the phone.

Table 5-2

Configurable Softkeys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Supported as a

 

 

 

 

 

 

 

Configurable Softkeys in the

softkey on Cisco

 

 

 

 

 

 

 

Softkey Template

Unified IP Phone

 

 

 

 

 

Feature

 

Configuration

6921, 6941, and 6961

Notes

 

 

 

 

 

 

 

Answer

 

Answer (Answer)

Yes

 

 

 

 

 

 

 

Barge

 

Barge (Barge)

No

 

 

 

 

 

 

 

Call Back

 

Call Back (CallBack)

Yes

 

 

 

 

 

 

Call Forward All

Forward All (cfwdAlll)

Yes

Phone displays Fwd ALL or Fwd Off.

 

 

 

 

 

 

 

Call Park

 

Call Park (Park)

Yes

 

 

 

 

 

 

 

Call Pickup

 

Pick Up (Pickup)

Yes

 

 

 

 

 

 

 

Conference

 

Conference (Confrn)

No

Conference is a dedicated button.

 

 

 

 

 

 

Conference Barge

Conference Barge (cBarge)

No

 

 

 

 

 

 

 

Conference List

 

Conference List (ConfList)

No

Phone displays Detail.

 

 

 

 

 

 

 

Divert

 

Immediate Divert (iDivert)

Yes

Phone displays Divert.

 

 

 

 

 

 

 

Do Not Disturb

 

Toggle Do Not Disturb

No

Configure Do Not Disturb as a

 

 

 

(DND)

 

programmable line button.

 

 

 

 

 

 

 

End Call

 

End Call (EndCall)

Yes

Phone displays Cancel if the call is not

 

 

 

 

 

answered.

 

 

 

 

 

 

 

Group Pickup

 

Group Pick UP (GPickUp)

Yes

 

 

 

 

 

 

 

Hold

 

Hold (Hold)

No

Hold is a dedicated button.

 

 

 

 

 

 

 

Hunt Group

 

HLog (HLog)

No

Configure Hunt Group as a

 

 

 

 

 

programmable feature button.

 

 

 

 

 

 

 

Join

 

Join (Join)

No

 

 

 

 

 

 

 

Malicious Call

 

Toggle Malicious Call

No

Configure Malicious Call Identification

 

Identification

 

Identification (MCID)

 

as a programmable feature button.

 

 

 

 

 

 

 

Meet Me

 

Meet Me (MeetMe)

Yes

 

 

 

 

 

 

 

Mobile Connect

 

Mobility (Mobility)

No

Configure Mobile Connect as a

 

 

 

 

 

programmable feature button.

 

 

 

 

 

 

 

New Call

 

New Call (NewCall)

Yes

Phone displays New Call.

 

 

 

 

 

 

 

Other Pickup

 

Other Pickup (oPickup)

Yes

 

 

 

 

 

 

Quality Reporting Tool

Quality Reporting Tool

No

Configure Quality Reporting Tool as a

 

 

 

(QRT)

 

programmable feature button.

 

 

 

 

 

 

 

Redial

 

Redial (Redial)

Yes

 

 

 

 

 

 

Remove Last Conference

Remove Last Conference

Yes

Phone displays Remove when a

 

Participant

 

Participant (RmLstC)

 

participant is selected.

 

 

 

 

 

 

 

Resume

 

Resume (Resume)

Yes

 

 

 

 

 

 

 

Select

 

Select (Select)

Yes

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-19025-01

 

 

 

 

 

5-17

 

 

 

 

 

 

 

 

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Cisco Systems OL-19025-01 manual Supported as a, Dnd