Chapter 5 Configuring Features, Templates, Services, and Users

Modifying Phone Button Templates

The default Cisco Unified IP Phone 6961 template that ships with the phone uses buttons 1 through 12 for lines.

To avoid confusion for users, do not assign a feature to a button and a softkey at the same time. For more information about softkey templates, see Configuring Softkey Templates, page 5-16.

Modifying a Phone Button Template for Personal Address Book or Speed Dials

You can modify a phone button template to associate a service URL with a line button. Doing so enables users to have single-button access to the PAB and Speed Dials. Before you modify the phone button template, you must configure PAB or Speed Dials as an IP phone service.

To configure PAB or Speed Dial as an IP phone service (if it is not already a service), follow these steps:

Procedure

Step 1 From Cisco Unified Communications Manager Administration, choose Device >Device Settings > Phone Services.

The Find and List IP Phone Services window displays. Step 2 Click Add New.

The IP Phone Services Configuration window displays. Step 3 Enter the following settings:

Service Name and ASCII Service Name—Enter Personal Address Book.

Service Description—Enter an optional description of the service.

Service URL

For PAB, enter the following URL:

http://<Unified CM-server-name>:8080/ccmpd/login.do?name=#DEVICENAME#&service=pab For Fast Dial, enter the following URL: http://<Unified-CM-server-name>:8080/ccmpd/login.do?name=#DEVICENAME#&service=fd

Service Category—Select XML Service.

Service Type—Select Directories.

Enable—Select the check box.

Step 4 Click Save.

You can add, update, or delete service parameters as needed as described in the “Cisco Unified IP Phone Services Configuration” chapter in the Cisco Unified Communications Manager Administration Guide.

Note If you change the service URL, remove an IP phone service parameter, or change the name of a phone service parameter for a phone service to which users are subscribed, you must click Update Subscriptions to update all currently subscribed users with the changes, or users must resubscribe to the service to rebuild the correct URL.

To modify a phone button template for PAB or Fast Dial, follow these steps:

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

 

 

 

 

 

 

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