Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

2

Phone screen

Shows information about your phone such as directory number, active call

 

 

 

 

and line status, softkey options, speed dials, placed calls, and phone menu

 

 

 

 

listings.

 

 

 

 

 

3

Programmable

Depending on the configuration, programmable feature buttons provide

 

feature buttons

access to:

 

 

 

 

Phone lines and intercom lines

 

 

 

 

 

 

 

 

 

 

 

 

Speed-dial numbers (speed-dial buttons, including the line status

 

 

 

 

speed-dial features)

 

 

 

 

Web-based services (for example, a Personal Address Book button)

 

 

 

 

Call features (for example, a Privacy button)

 

 

 

 

Buttons illuminate to indicate status:

 

 

 

 

Green, steady—Active call or two-way intercom call

 

 

 

 

Green, flashing—Held call

 

 

 

 

Amber, steady—Privacy in use, one-way intercom call, DND active, or

 

 

 

 

logged into Hunt Group

 

 

 

 

Amber, flashing—Incoming call or reverting call

 

 

 

 

Red, steady—Remote line in use (shared line or line status)

 

 

 

 

Red, flashing—Remote line on hold

 

 

 

 

 

4

Softkey buttons

Enables softkey options displayed on the phone screen.

 

 

 

 

 

5

Transfer button

Transfers a call.

 

 

 

 

 

6

Conference button

Creates a conference call.

 

 

 

 

 

7

Hold button

Places an active call on hold.

 

 

 

 

 

8

Navigation bar and

The Navigation bar allows you to scroll through menus and highlight items.

 

Select button

When phone is on-hook, displays phone numbers from your Placed Call

 

 

 

 

listings (up arrow) or your speed dials (down arrow).

 

 

 

 

The Select button (in the middle of the Navigation bar) allows you to select

 

 

 

 

a highlighted item.

 

 

 

 

 

9

Headset button

Toggles the headset on or off. When the headset is on, the button is lit.

 

 

 

 

 

10

Speakerphone

Toggles the speakerphone on or off. When the speakerphone is on, the button

 

button

is lit.

 

 

 

 

 

11

Keypad

Allows you to dial phone numbers, enter letters, and choose menu items (by

 

 

 

 

entering the item number).

 

 

 

 

 

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

 

OL-19025-01

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Cisco Systems OL-19025-01 manual