C H A P T E R 5
Configuring Features, Templates, Services, and Users
After you install Cisco Unified IP Phones in your network, configure their network settings, and add them to Cisco Unified Communications Manager, you must use the Cisco Unified Communications Manager Administration application to configure telephony features, optionally modify phone templates, set up services, and assign users.
This chapter provides an overview of these configuration and setup procedures. Cisco Unified Communications Manager documentation provides detailed instructions for these procedures.
To list supported features for all phones or for a particular phone model on your Cisco Unified Communications Manager, you can generate a Unified CM Phone Feature List report on Cisco Unified Reporting.
For suggestions about how to provide users with information about features, and what information to provide, see Appendix A, “Providing Information to Users Via a Website.”
For information about setting up phones in
This chapter includes following topics:
•Telephony Features Available for the Cisco Unified IP Phone, page
•Join and Direct Transfer Policy, page
•Modifying Phone Button Templates, page
•Configuring Softkey Templates, page
•Setting Up Services, page
•Adding Users to Cisco Unified Communications Manager, page
•Managing the User Options Web Pages, page
Telephony Features Available for the Cisco Unified IP Phone
After you add Cisco Unified IP Phones to Cisco Unified Communications Manager, you can add functionality to the phones. Table
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
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