Cisco Systems OL-19025-01 manual Setting Up Services

Chapter 5 Configuring Features, Templates, Services, and Users

Setting Up Services

Table 5-2	Configurable Softkeys (continued)
			Supported as a
		Configurable Softkeys in the	softkey on Cisco
		Softkey Template	Unified IP Phone
Feature		Configuration	6921, 6941, and 6961	Notes
Speed Dial		Abbreviated Dial	Yes	Phone displays SpeedDial.
		(AbbrDial)
Transfer		Direct Transfer (DirTrfr)	No	Transfer is a dedicated button.
				Configure transfer (Direct Transfer
				policy) in the Product Specific
				Configuration Layout section in Phone
				Configuration.
Undefine		Undefine (Undefine)	Yes	—
Video Mode Command		Video Mode Command	No	—
		(VidMode)

Setting Up Services

You can give users access to Cisco Unified IP Phone Services on the Cisco Unified IP Phone 6921, 6941, and 6961. You can also assign a button or a softkey to different phone services. These services comprise XML applications that enable the display of interactive content with text and graphics on the phone. Examples of services include local movie times, stock quotes, and weather reports.

Before a user can access any service,

•You must use Cisco Unified Communications Manager Administration to configure available services.

•The user must subscribe to services using the Cisco Unified CM User Options application. This web-based application provides a graphical user interface (GUI) for limited, end-user configuration of IP Phone applications.

Before you set up services, gather the URLs for the sites you want to set up and verify that users can access those sites from your corporate IP telephony network.

To set up these services, choose Device > Device Settings > Phone Services from Cisco Unified Communications Manager Administration. Refer to “Cisco Unified IP Phone Services Configuration” chapter in the Cisco Unified Communications Manager Administration Guide and to the “Cisco Unified IP Phone Services” chapter in the Cisco Unified Communications Manager System Guide for more information.

After you configure these services, verify that your users have access to the Cisco Unified Communications Manager User Options web-based application, from which they can select and subscribe to configured services. See the “How Users Subscribe to Services and Configure Phone Features” section on page A-2for a summary of the information that you must provide to end users.

Note To configure Cisco Extension Mobility services for users, go to the “Cisco Unified Mobility” chapter in the Cisco Unified Communications Manager Features and Services Guide.

	Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
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