Command show tech-support command, 165 | Dell 28XX manual

64bytes from 10.1.1.1: icmp_seq=1. time=8 ms

64bytes from 10.1.1.1: icmp_seq=2. time=8 ms

64bytes from 10.1.1.1: icmp_seq=3. time=7 ms

----10.1.1.1 PING Statistics----

4 packets transmitted, 4 packets received, 0% packet loss round-trip (ms) min/avg/max = 7/8/11

Command: show tech-support command

To display system and configuration information you can provide to the Technical Assistance Center when reporting a problem, use the show tech-supportcommand.

show tech-support [config] [memory]

Syntax Description

•memory — (Optional) Displays memory and processor state data.

•config — (Optional) Displays switch configuration within the CLI commands supported on the device.

Defaults

By default, this command displays the output for technical-support-related show commands. Use keywords to specify the type of information to be displayed. If you do not specify any parameters, the system displays all configuration and memory data.

Command Modes

EXEC

Usage Guidelines

NOTE: Avoid running multiple show tech-support commands on a switch or multiple switches on the network segment. Doing so may cause starvation of some time sensitive protocols, like STP.

The show tech-supportcommand output is continuous; it does not display one screen at a time. To interrupt the output, press Esc.

If you specify the config keyword, the show tech-supportcommand displays the output of the following commands:

show clock show system show version

Dell PowerConnect 28xx Systems User Guide

165

Image 165

Dell 28XX Command show tech-support command, Show tech-support config memory, Show clock show system show version, 165

Contents

User Guide March 4 Contents Installing the PowerConnect Device Using Dell OpenManage Switch Administrator Manually Allocating IP Addresses Static Hosts 144 169 System Description PowerConnect PowerConnect 2816 Front Panel Features Summary of PowerConnect ModelsGeneral Features Auto Negotiation Virtual Cable Testing VCTJumbo Frames Support AutoMDI/MDIX Support Layer 2 Features MAC Address Supported Features Vlan Supported Features Spanning Tree Protocol Features Ethernet Switch Management Features Class of Service CoS Features PowerConnect 28xx Front and Back Panel Port Description Switch Port Configurations PowerConnect 2808 Back Panel PowerConnect 2824 Front Panel PowerConnect 2824 Back Panel LED Definitions Physical Dimensions Managed Mode LED Power LEDFan LED 2824/2848 only Port LEDs Managed Mode Button Switch Ventilation FanSFP Port LED Cables, Port Connections, and Pinout Information 1000BASE-T Cable RequirementsRJ-45 Connections for 10/100/1000BASE-T Ports SFP Pin Connections Pin No Use SFP Ports Internal Power Supply Connector Power Connectors Installation Precautions Installing the PowerConnect Device Site Requirements Package ContentsUnpacking Unpacking the Device Device Rack Installation Mounting the DeviceOverview Bracket Installation for Rack Mounting Installing on a Flat Surface Bracket Installation for Wall Mounting Installing on a Wall Mounting Device on a Wall Connecting the Device Connecting the Device to the NetworkConnecting the Terminal to the Device Connecting a Device to a Power Supply RJ-45 Connections for 10/100/1000BaseT Ports Port Connections, Cables, and Pinout Information Ports, Connectors and Cables Port/Interface Auto-Negotiation Port Default SettingsFlow Control Back Pressure Following table gives the port default settings Switching Port Default Settings 43+ Enter Wizard Management Modes Unmanaged Mode In this mode Transitioning Between Management Modes Transitioning Between Modes Restore Saved Configuration Initial Configuration Through the Set-up Wizard Booting the Device Managed Mode Welcome to Dell Easy Setup Wizard Wizard Step Wizard Step Basic Configuration Initial Configuration Through the Web Web management IP Interface Parameters Retrieving an IP Address From a Dhcp Server Startup Menu Erasing the Device Configuration Software DownloadErase Flash File Password Recovery Software Download Through Tftp ServerSystem Image Download Boot Image Download Understanding the Interface Using Dell OpenManage Switch Administrator Information Buttons Using the Switch Administrator Buttons Access Levels Starting the ApplicationDevice Management Buttons Dell PowerConnect 28xx Systems User Guide Viewing Device Information Defining General Device Information Asset Defining System Information Viewing the Versions Click Apply ChangesInitiating a Telnet Session Resetting the Device Resetting the Device Entering Secure Mode Entering Secure Mode Setting static IP Interface parameters Defining Device IP AddressesDefining IP Interface Parameters Running Cable Diagnostics Viewing Copper Cable DiagnosticsNo Cable Performing a Cable Test Viewing Optical Transceiver DiagnosticsOpen the Integrated Cable Test Click Test Now Displaying Virtual Cable Test Results Table Optical Transceiver Diagnostics Open the Optical Transceiver Diagnostics Click Show All LOSLoss of Signal Loss of signal TXTransmitter Fault Transmitter fault Assigning Access Rights to a User Password 0-64 Characters User-defined passwordManaging Device Security Defining the Local User Databases Displaying the Local User Table Defining a New User Deleting Users Configuring Radius Global Parameters Defining Radius Parameters Open the Radius SettingsAdding a Radius Server Add Radius Server page opens Displaying the Radius Server List Modifying the Radius Server Settings Deleting a Radius Server for the Radius Servers List Defining Snmp Parameters Enabling Authentication Notifications Defining Snmp Global ParametersEnabling Snmp Notifications Defining a New Community Defining CommunitiesOpen the Snmp Community Add Snmp Community page opens Deleting Communities Displaying all Communities 19. Notification Recipients Defining Snmp Notification Recipients Open Notification Recipients Adding a new Trap RecipientsAdd Notification Recipients page opens Displaying Notification Recipients Tables Downloading Files Managing Files 21. File Download From Server Firmware Download Uploading Files Configuration DownloadDownloading Files Open the File Download From Server Restoring Default Settings Restoring Default SettingsUploading Files Open the File Upload to Server Defining Dhcp Server Settings Configuring Dhcp Properties→ Dhcp Server → Dhcp Server Properties in the tree view 24. Dhcp Server Properties Enabling the Dhcp Server Defining Network Pool Click Apply Changes. The server is enabled Excluding Addresses Adding an Excluded Address Open the Excluded AddressesDeleting Excluded Addresses 28. Static Hosts Manually Allocating IP Addresses Static Hosts Domain Name- Specifies Adding a new Static HostAdd Static Host page opens Click Show All Static Hosts Table page opens Displaying Static Hosts Tables Deleting Static Hosts Address Binding Configuring General Device Parameters Defining Advanced Settings Configuring Network Security Port Based AuthenticationAdvanced Port Based Authentication → Port Based Authentication Configuring Port Based Authentication Displaying the Port Based Authentication Table Select an interface in the Port Based Authentication Table Copying Parameters in the Port Based Authentication Table Multiple Hosts Configuring Advanced Port Based Authentication Multiple Hosts Table Displaying the Multiple Hosts Table Authenticating Users Displaying the Authenticated Users TableClick Show All Authenticated Users Table opens 100 Authenticated Users Table Configuring Ports Defining Port Parameters101 102 Aggregating Ports Displaying the Port Configuration TableDefining Port Parameters Modifying Port Parameters 104 LAG Configuration Current Flow Control Open the LAG ConfigurationDefining LAG Parameters Modifying LAG Parameters Configuring Green Ethernet Displaying the LAG Configuration Table106 107 11. Green Ethernet Configuration Enabling Storm Control Open the Green Ethernet ConfigurationEnabling Green Ethernet on the Device 108 Displaying the Storm Control Table Enabling Storm Control on the DeviceClick Show All Storm Control Table opens 109 110 Defining Port Mirroring Sessions Open the Port Mirroring Adding a Port Mirroring SessionAdd Source Port page opens 111 Viewing Dynamic Addresses Configuring Address TablesDeleting a Copy Port from a Port Mirroring Session 112 Redefining the Aging Time Open the Dynamic Address Table113 Defining STP Global Settings Configuring the Spanning Tree ProtocolQuerying the Dynamic Address Table Sorting the Dynamic Address Table 115 16. STP Global Settings Select Enable in the Spanning Tree State field Open the STP Global SettingsDefining STP Global Parameters Modifying STP Global Parameters 117 Defining STP Port Settings 118 Ethernet Fast Ethernet Gigabit Ethernet Enabling STP on a Port Click Apply Changes. STP is enabled on the portModifying STP Port Properties Displaying the STP Port Table 120 Defining STP LAG Settings 121 Open the STP LAG Settings Configuring Rapid Spanning TreeModifying the LAG STP Parameters 122 123 Enabling Rstp Configuring VLANs Defining Vlan Members124 Open the Vlan Membership Adding New VLANsCreate New Vlan page opens 125 Modifying Vlan Membership Groups Vlan Port Membership TableDeleting Vlan Membership Groups 126 Assigning Ports to a Vlan Group Deleting a Vlan127 Assigning Port Settings Defining Vlan Ports SettingsOpen the Vlan Port Settings 128 Defining Vlan LAG Settings Displaying the Vlan Port Table129 Open the Vlan LAG Setting Assigning Vlan LAG SettingsDisplaying the Vlan LAG Table 130 131 Aggregating Ports Multicast Forwarding Support Configuring a Port to a LAGDefining LAG Membership Open the LAG Membership Defining Multicast Global Parameters Enabling Bridge Multicast Filtering on the Device133 Adding Bridge Multicast Address Members Enabling Igmp Snooping on the Device134 Open the Bridge Multicast Group Adding Bridge Multicast AddressesAdd Bridge Multicast Group page opens Define the Vlan ID and New Bridge Multicast Address fields Assigning LAGs to Receive Multicast Service Defining Ports to Receive Multicast ServiceAssigning Multicast Forward All Parameters 136 Port Control Definition 137 Attaching a LAG to a Multicast Router or Switch Attaching a Port to a Multicast Router or SwitchOpen Bridge Multicast Forward All 138 139 Igmp Snooping 140 Displaying the Igmp Snooping Table Viewing Rmon Statistics Viewing Rmon Statistics Group141 Viewing the CPU Utilization Viewing ChartsViewing Interface Statistics Open the Rmon Statistics Group CPU Utilization 143 VPT Tag Classification Information CoS Value Forwarding Queue Values144 CoS Services Dscp Value Forwarding Queue Values145 Defining CoS Settings Enabling Quality of ServiceDefining CoS Global Parameters Defining QoS Interface Settings Selecting Trust147 Assigning QoS/CoS settings for an interface Defining Queue SettingsOpen the Interface Settings Displaying the QoS Interface Settings Table Defining the Queue Settings Open the QoS Queue Settings149 Mapping CoS Values to Queues Mapping a CoS value to a QueueOpen the CoS to Queue Mapping Table Mapping Dscp Values to Queues Restoring default valuesMapping a Dscp value and assigning priority queue 151 Open the Dscp to Queue Check the Restore Defaults checkbox Console Connection Accessing the Device Through the CLITelnet Connection 153 Command Mode Overview Using the CLIUser Exec Mode 154 Privileged Exec Mode Global Configuration Mode155 Interface Mode Interface Configuration ModeVlan Mode Port Channel Mode Command copy CLI Commands Command do Command debug-modeCharacter Description Debug-mode Command exit configuration Command end Command help Command exit ExecCommand interface ethernet 160 Command interface vlan Command interface port-channelInterface port-channel port-channel-number Interface vlan vlan-id Command ip address No ip address162 Defaults Command pingUser Guidelines 163 164 Show tech-support config memory Command show tech-support commandShow clock show system show version 165 166 Command snmp-server community Command username Default167 168 169 170 171 172 173 174 175 176 177 178 Index Page Page 182 183 184