Troubleshooting
5Use the Arrow keys to scroll to "Service Config." and press the Enter key to print the Service Configuration Print.
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How to Use the Service Configuration Print
The Service Configuration Print is divided into 7 different areas where you can find information to troubleshoot the Printer.
nGeneral Configuration - In this area you can find information regarding the general configuration of the Printer, for example, the firmware version, amount of memory installed or the capacity of the Hard Disk Drive.
nPrinthead Info - In this area you can find all the information regarding the Printheads, for example, the part number, the manufacturing date or the number of times a certain Printhead has been inserted in the carriage. This information is useful for troubleshooting Printhead problems and even knowing if the Printheads have been used with
nCartridge Info - In this area you can find all the information regarding the Cartridges, for example, the part number, the manufacturing date or the ink level. This area also shows you if the customer is using
nOperating Conditions - In this area you can find the level of humidity and the temperature that the Printer is working in.
nCalibrations - In this area you can find information on certain calibrations that have been performed on the Printer. It will also tell you if a required calibration was performed or not.
nMaintenance - In this area you can find information relating to maintenance, for example, the number times the Printer has been powered ON, the number of Carriage cycles or the last System Error Code that was triggered.
nIIO Configuration - In this area you can find information on the configuration of the JetDirect Card.
HP DesignJets 1050C and 1055CM Printers Service Manual |