Troubleshooting

Service Configuration Print

The Service Configuration Print is a useful tool for troubleshooting the Printer. The Service Configuration Print contains the following information about the Printer:

nGeneral Configuration

nPrinthead Info.

nCartridge Info.

nOperating Conditions.

nCalibrations.

nMaintenance.

nIIO Configuration.

How to Print the Service Configuration Print

1Load media (Roll media or at least an A4 Sheet) into the Printer.

2Once the message "Ready" is displayed on the front-panel, scroll to the "Printer Setup Options" icon and press the Enter key.

 

Ready

 

 

 

 

 

 

Ink

 

Printer Setup Options

 

 

 

 

 

CYAN

 

 

MAGENTA

 

 

 

YELLOW

 

 

 

 

 

 

BLACK

 

 

 

 

 

 

3Once inside the "Printer Setup Options" menu, use the Arrow keys to scroll to the "Utilities" menu display and press the Enter key.

 

 

 

 

 

Top

 

 

 

 

 

 

 

 

Printer setup options

 

 

 

Back

 

 

 

 

 

 

 

 

 

Pen settings ...

 

 

 

 

 

 

 

 

 

 

 

 

 

Device setup ...

 

 

 

 

 

 

 

 

 

 

 

 

Utilities ...

 

 

 

 

 

 

 

 

 

 

 

 

 

Demos ...

 

 

 

 

 

 

 

 

 

 

 

 

Image quality ...

 

 

 

 

 

 

 

 

 

Enter

 

Press Enter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4Once inside the "Utilities" menu, use the Arrow keys to scroll to the "Test Prints" menu display and press the Enter key.

 

 

 

 

 

Top

 

 

 

 

 

 

 

 

Utilities

 

 

 

Back

 

 

 

 

 

 

 

 

 

Display Contrast ...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contrast ...

 

 

 

 

 

 

 

 

 

 

 

 

Recover Printheads ...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Calibrations ...

 

 

 

 

 

 

 

 

 

 

 

 

Test Prints ...

 

 

 

Enter

 

Press Enter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HP DesignJets 1050C and 1055CM Printers Service Manual

1-19