Print Quality

 

Media

 

Always make sure that the customer is using the appropriate media

 

for the required image and that it is consistent with the software

 

application being used. To ensure color accuracy and print-quality

 

performance of the printer, only media types that have been certified

 

for the printer should be used. Use of non-HP media or HP media

 

not certified for the printer may significantly reduce the color and

 

print quality of the required images. For details of HP media, refer

 

to the User’s Guide or the Media Guide for the HP Designjet

 

Printers.

 

To have accurate colors, the media settings must match the type of media

NOTE

 

loaded in the printer.

 

If the customer is using non-HP media with HP drivers, the colors in the

 

required print may not be accurate. Advise the customer to use HP media

 

if they want to improve the accuracy of the colors.

 

 

There are Smears or Scratching on the Printed Media

This problem can appear on paper-based coated media if a lot of ink printed quickly. The media cannot absorb the ink quickly enough and becomes distorted. As the printheads move over the media, the printheads and the media come into contact with each other and the printed image is smeared.

1Press the Cancel key on the front panel; if you continue to print, the paper may damage the printheads.

2Cancel the print job from your computer application.

In order to obtain better results perform the following:

nUse HP recommended media. If the image you are printing has intense color, use HP Heavy Coated Paper

nUse extended margins, or try to increase the print margins by relocating the image on the page from the software application.

nIf the customer is using ‘Media Saving Options’ from the advanced section of the HP- GL/2 Driver, try disabling one or both of the options ‘auto rotate’ and ‘inked area’.

If the above fails to solve the problem of smears and scratching, change the media that the customer is using to a non-paper based media such as HP High Gloss Photo Paper.

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HP DesignJets 1050C and 1055CM Printers Service Manual