System Error Codes

System Error:

010021 (Non-Continuable)

Problem

Memory DRAM DIMM Test failure.

Description:

 

Corrective Action:

Try the following:

WARNING

System Error:

Problem

Description:

Corrective Action:

nSwitch the Power OFF from the back of the Printer and disconnect the Power cord. Reseat the DRAM DIMMs (Memory Modules), reconnect the power cord and power On the Printer.

nIf the Error Code appears again, switch the Power OFF, disconnect the power cord and Replace the Flash DIMMs (Memory Modules). Reconnect the power cord and power On the Printer and check if the Error Code has been resolved.

nIf the Error Code continues, replace the Electronics Module ⇒ Page 8-25.

Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

010023 (Non-Continuable)

EEROM Test failure.

Try the following:

 

n Clear the EEROM ( ⇒ Page 4-38) and turn the Printer OFF and

 

ON again from the back of the Printer. If after clearing the

 

EEROM, the Error Code disappears, make sure you perform the

 

Calibrations Backup ⇒ Page 5-19.

 

Make sure that you select "Electronics Module Replaced" when

NOTE

 

performing the Calibrations Backup.

 

n If the Error Code continues, replace the Electronics Module ⇒

 

 

Page 8-25.

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HP DesignJets 1050C and 1055CM Printers Service Manual