Troubleshooting

 

 

 

 

 

Troubleshooting Media Jams/Printhead Crashes

 

 

If using HP Coated Media when problem occurred, please also

NOTE

 

 

 

refer to Page 1-10, Printhead Crashes/Smears on High Density

 

 

Prints Using Coated Media.

 

 

The failure modes "media jam" and "head crash" are grouped

 

 

 

 

together because in many cases a media jam causes the media to lift

 

 

up into the carriage path and cause a head crash, thus causing many

 

 

media jam failures to be reported as head crashes.

 

1 Didnthe media jam occur when loading media?

 

 

If the client has had media jams, it is common for pieces of media

 

 

to get stuck in the media path. Clear the media path.

 

 

When clearing a media jam, sometimes media is stuck in the

NOTE

 

 

 

paper path. To clear this, you must lift the media load handles

 

 

and insert thicker media into the paper path to push out the

 

 

media that is still stuck there.

 

 

 

 

2 Isnthe customer using non-HP media?

 

 

The use of non-HP media can easily be the cause of media jams

 

 

and head crashes (especially head crashes because HP media is

 

 

specially formulated to avoid cockle, one of the primary causes

 

 

of head crashes). If the media is not HP approved, advise the

 

 

customer to use HP media and check to see if the problem is now

 

 

solved.

 

3 The Carriage is at the incorrect height in relation to the Center

 

 

Platen. Adjust the carriage to the correct height ⇒ Page 5-24and try

 

 

to load the media again.

 

4 Check that the Vacuum Fan works correctly - Refer to Page 1-9,

 

 

Problems with the Vacuum Fan.

 

 

Troubleshooting Shutdowns

 

 

If a shutdown occurs, you will get the message "Switch Power Off"

 

 

followed by:

 

 

Check Printhead Cleaner Path.

 

 

nCheck Paper Path.

 

 

Check Printhead Path (followed by (1), (2) or (3)).

 

 

A shutdown in each path will require different steps to resolve the

HP DesignJets 1050C and 1055CM Printers Service Manual

1-7

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HP 1055CM manual Troubleshooting Media Jams/Printhead Crashes, Troubleshooting Shutdowns
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1055CM specifications

The HP 1055CM is a large-format printer that stands out in the world of professional printing due to its exceptional capabilities and advanced technologies. Launched as part of HP's Designjet series, the 1055CM is designed to meet the needs of architects, designers, and engineers who demand high-quality output in a variety of applications.

One of the main features of the HP 1055CM is its impressive printing speed. The printer can produce high-quality prints at resolutions up to 1200 dpi, ensuring sharp and vibrant details in every project. This makes it particularly suitable for printing technical drawings, schematics, and high-fidelity graphics. Its ability to work with a range of media types, including bond paper, coated paper, and glossy media, further enhances its versatility in a professional setting.

The HP 1055CM employs a 5-color ink system, which includes cyan, magenta, yellow, black, and light cyan. This configuration allows for a wide color gamut and the production of rich and vibrant colors, making it ideal for color-intensive tasks like marketing materials or presentations. The use of dye and pigment-based inks ensures that prints are not only vibrant but also durable, providing resistance to fading over time.

An important technological advancement in the HP 1055CM is its Print Designjet series technology, which facilitates rapid print processing. The printer's powerful processing capabilities allow it to handle complex files with ease, ensuring that users can produce high-quality output without long wait times. Additionally, the inclusion of a high-capacity media roll means that the printer can handle large jobs without frequent media changes, reducing interruptions in workflow.

Another characteristic of the HP 1055CM is its ease of use. The printer features a user-friendly interface with intuitive controls, allowing users to quickly access various functions and settings. Connectivity options, including USB and Ethernet interfaces, make it easy to integrate the printer into any existing network infrastructure, enabling multiple users to access its capabilities seamlessly.

In summary, the HP 1055CM is a robust and reliable printing solution that combines speed, versatility, and high-quality output. Its cutting-edge technologies and user-friendly design make it an invaluable asset for professionals who require precision and excellence in their large-format printing tasks. Whether for architectural plans or vibrant marketing materials, the HP 1055CM consistently delivers outstanding results.
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