General Issues

NOTE: For additional troubleshooting information, see the SAS RAID Storage Manager User’s Guide and the OpenManage Storage Services User’s Guide on the Dell Support website at support.dell.com.

Table 7-1. General Issues

Issue

Suggested Solution

 

 

No Physical Disks

The message appears due to one of the following reasons:

Found message appears

• The driver is not supported on the operating system.

during a CD installation of

(applicable to Windows 2003 operating systems only)

a Windows operating

• The controller BIOS is disabled.

system.

 

 

• Physical disks are not connected or seated properly.

 

The corresponding solutions to the three causes of the

 

message are:

 

• Press <F6> to install the Device Driver

 

during installation.

 

• Enter the BIOS Configuration Utility to enable

 

the BIOS. See "PERC H200 and 6Gbps SAS HBA

 

BIOS" on page 43.

 

• Verify if the physical disks are connected or

 

seated properly.

 

 

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Troubleshooting

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Dell H200 manual General Issues