Online Services | Dell H200 guide

Online Services

You can access Dell Support at support.dell.com. Select your region on the Welcome To Dell Support page, and fill in the requested details to access help tools and information.

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only)

You can access Dell Support by using the following websites and e-mail addresses:

•Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

•Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com

la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)

•Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)

•Anonymous file transfer protocol (FTP) ftp.dell.com/

Log in as user: anonymous, and use your e-mail address as your password.

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Appendix B: Getting Help

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Dell H200 manual Online Services

Contents

User’s Guide July Contents Installing Suse Linux Enterprise Server Installing the Perc H200 and 6GbpsInstalling a Windows Server 2003, Windows Installing the RPM Package With Assigning a Preferred Boot Device Contents Bios Fault Code Messages Booting With Multiple ControllersStarting the Configuration Utility Migrating and Activating a Virtual Disk Automated Order-Status Service Firmware Package Update UtilityTechnical Support and Customer Service Corporate Contact Details Contents Safety General Page Safety Battery Disposal Page Overview Overview Operating System Support Gbps SAS HBA Hardware Architecture RAID Levels About RAIDRAID Terminology Example of RAID Stripe element Stripe element 1 duplicated Overview Perc H200 and 6Gbps SAS HBA Features Perc H200 and 6Gbps SAS HBA FeaturesSpecifications of Perc H200 RAID 0, RAID Lists the specifications of the 6Gbps SAS HBA Specifications of 6Gbps SAS HBA Later 64-bit only LED Port Activity Feature for 6Gbps SAS HBA Only Physical Disk Cache Policy Unsupported Drives Hardware Installation Hardware InstallationInstalling the Perc H200 and 6Gbps SAS HBA Cards SAS HBA Connecting the Cable for Perc H200 Connecting the Cable for 6Gbps SAS HBA Installing the Perc H200 Modular Card To install your new storage controller card Driver Installation Driver Installation Creating the Driver Media Installing the Windows DriverPre-Installation Requirements Boot the system using the Windows Server 2003 media Driver Installation Locate Driver Files screen Updating the Windows Driver Follow the step below according to your operating system Installing Linux Driver Creating a DUD Unzip the package using gunzip Untar the file using tar -xvf Creating a DUD Using Dkms Installing Suse Linux Enterprise Server Using the DUD Installing the RPM Package With Dkms Support Upgrading the Kernel Driver Installation Perc H200 and 6Gbps SAS HBA Bios Perc H200 and 6Gbps SAS HBA BiosBios Fault Code Messages Post Messages Starting the Configuration Utility Configuration UtilityBooting With Multiple Controllers Functions Performed Functions of the Configuration Utility Description RAID Configuration and Management Screens Volume Field Descriptions Select New Volume TypeCreate New Volume RAID Volume Field Descriptions Manage Volume Field Descriptions View VolumeManage Volume Assign a hot spare, RAID 1 and RAID 10 configurations only Performing Configuration Tasks Exit Screen Creating a RAID 0 Virtual Disk Creating a RAID 1 Virtual Disk Creating a RAID 10 Virtual Disk Perc H200 and 6Gbps SAS HBA Bios Viewing Virtual Disk Properties Activating a Virtual Disk Migrating and Activating a Virtual Disk Deleting a Virtual Disk Hot Spare Failover Replacing and Rebuilding a Degraded Virtual Disk Assigning a Preferred Boot Device Current Boot Device set to volume at handle Troubleshooting TroubleshootingBios Boot Order Background Activities General Issues Physical Disk Related Issues For Configuration Utility Configuration Utility Error MessagesConfiguration Utility Bios Error Messages Bios Error Messages Meaning Bios Error Messages MessageMeaning Bios Fault 01 No I/O port assigned to the adapter Message indicates that the preferred boot Troubleshooting Appendix a Updating the Firmware Firmware Package Update UtilityUpdating the Firmware Appendix a Updating the Firmware Appendix B Getting Help Technical Support and Customer ServiceGetting Help Online Services Product Information Dell Enterprise Training Problems With Your OrderAutomated Order-Status Service Returning Items for Warranty Repair or Credit Before You Call Regulatory Notices Appendix C Regulatory Notices Appendix C Regulatory Notices Corporate Contact Details Taiwan Only Appendix D Corporate Contact Details Taiwan Only Appendix D Corporate Contact Details Taiwan Only Glossary Glossary Dkms Glossary Operating System PHY RAID Sata Smart Page Glossary Index Index Index