Physical Disk Related Issues

Table 7-2. Physical Disk Issues

Issue

Suggested Solution

 

 

The system does

Go to the Configuration Utility and verify the controller's boot

not boot from

order and also ensure that the desired Preferred Boot Device is

the PERC H200

set correctly.

card.

NOTE: See your system documentation for information about boot

 

 

device selection. Also, see "Assigning a Preferred Boot Device" on

 

page 59.

 

 

Physical disk is

• Go to the Configuration Utility and ensure that the physical disk

not enumerated

is not enumerated in the SAS topology.

during POST.

• Verify the cable connection.

 

 

• Reseat the physical disk.

 

• Check and reseat the cable.

 

 

One of the

• Check the SAS cables.

physical disks in

• Reseat the physical disk.

the volume

• Check the enclosure or the backplane for damage.

shows the status

as "Failed".

• Contact Dell if the problem persists.

 

 

RAID 1 or RAID

• Enter the Configuration Utility and ensure the physical disk is

10 virtual disk

enumerated in the SAS topology.

does not rebuild.

• Ensure the new disk is of the same drive type as the other disk in

 

the virtual disk.

 

• Ensure the new disk is of equal or greater capacity as the other

 

disk in the virtual disk.

 

• Ensure the new disk is not detected as an inactive virtual disk

 

under the RAID Properties menu. Delete the newly inserted

 

inactive disk.

 

• Ensure the new disk is a Dell supported SAS, SATA or SSD disk.

 

 

Troubleshooting

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Dell H200 manual Physical Disk Related Issues