Dell H200 - page 70

70 Troubleshooting

PERC H200.book Page 70 Tuesday, July 13, 2010 4:15 PM

Contents

Main Notes, Cautions, and Warnings ________________________________________ Contents 1 CAUTION: Safety Instructions. . . . . . . . . . 9 2O v e r v i e w 3 PERC H200 and 6Gbps SAS HBA Features . . . . . . . . . . . . . . . . . . . . . 19 4 4 Hardware Installation . . . . . . . . . . . . . . 25 5 Driver Installation . . . . . . . . . . . . . . . . . 31 6 PERC H200 and 6Gbps SAS HBA BIOS . . . . . . . . . . . . . . . . . . . . . . . . 43 6 7 Troubleshooting. . . . . . . . . . . . . . . . . . . 61 A Updating the Firmware . . . . . . . . . . . . . 71 B Getting Help. . . . . . . . . . . . . . . . . . . . . . 73 Page Page CAUTION: Safety Instructions 9 CAUTION: Safety Instructions WARNING: There is a danger of a new battery exploding if it is incorrectly installed. NOTE: For complete information on U.S. Terms and Conditions of Sale, Limited Warranties SAFETY: General 10 SAFETY: When Working Inside Your System 4 3 2 1 SAFETY: Battery Disposal NOTE: Do not dispose of the battery along with household waste. Contactyour local waste Taiwan Battery Recycling Mark NOTE: Your system may also include circuit cards or other components that contain Page Overview Operating System Support About RAID RAID Levels RAID Terminology RAID 0 RAID 1 RAID 10 Page PERC H200 and 6Gbps SAS HBA Features 20 NOTE: Table3-2 lists the specifications of the 6Gbps SAS HBA. NOTE: 22 LED Port Activity Feature for 6Gbps SAS HBA Only Physical Disk Cache Policy Unsupported Drives Hardware Installation Installing the PERC H200 and 6Gbps SAS HBA Cards Page Page Page Installing the PERC H200 Modular Card Page Driver Installation Installing the Windows Driver Creating the Driver Media Pre-Installation Requirements Installing the Driver During a Windows Server 2003 Operating SystemInstallation Installing the Driver During a Windows Server 2008 or Windows Server 2008 R2 Installation Page Updating the Windows Driver Installing Linux Driver Creating a DUD Page Creating a DUD Using DKMS Installing Red Hat Enterprise Linux Operating System Using the DUD Installing SUSE Linux Enterprise Server Using the DUD Installing the RPM Package With DKMS Support Upgrading the Kernel Page PERC H200 and 6Gbps SAS HBA BIOS POST Messages BIOS Fault Code Messages Booting With Multiple Controllers Configuration Utility Starting the Configuration Utility Functions Performed Page RAID Configuration and Management Screens Select New Volume Type Create New Volume 48 NOTE: View Volume Manage Volume Exit Screen Performing Configuration Tasks Creating a RAID 0 Virtual Disk Creating a RAID 1 Virtual Disk Creating a RAID 10 Virtual Disk Page Viewing Virtual Disk Properties Activating a Virtual Disk Migrating and Activating a Virtual Disk Deleting a Virtual Disk Hot Spare Failover Replacing and Rebuilding a Degraded Virtual Disk Assigning a Preferred Boot Device Page Troubleshooting BIOS Boot Order Background Activities General Issues Physical Disk Related Issues NOTE: 64 Configuration Utility Error Messages BIOS Error Messages Page Page Page Page Page Updating the Firmware Firmware Package Update Utility Page Getting Help Technical Support and Customer Service Online Services Automated Order-Status Service Dell Enterprise Training Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Page Page Page Page Glossary A B C D F H L M O P R S Page Page Page Page Index B C D E R S T W