130, Country City | Dell SC440 manual

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

U.K. (Bracknell)

International Access Code: 00

Country Code: 44

City Code: 1344

Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Customer Care website:
support.euro.dell.com/uk/en/ECare/form/home.asp
Sales
Home and Small Business Sales	0870 907 4000
Corporate/Public Sector Sales	01344 860 456
Customer Care
Home and Small Business Customer Care	0870 906 0010
Corporate Customer Care	01344 373 185
Preferred Accounts (500–5000 employees)	0870 906 0010
Global Accounts Customer Care	01344 373 186
Central Government Customer Care	01344 373 193
Local Government & Education Customer Care	01344 373 199
Health Customer Care	01344 373 194
Technical Support
Technical Support for XPS computers only	0870 366 4180
Technical Support (Corporate/Preferred	0870 908 0500
Accounts/PAD [1000+ employees])
Technical Support for all other products	0870 353 0800
General

	Home and Small Business Fax	0870 907 4006

Uruguay	Website: www.dell.com/uy
	E-mail: la-techsupport@dell.com
	General Support	toll-free: 000-413-598-2521

130

Getting Help

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Dell SC440 130, Country City, International Access Code Country Code City Code, Home and Small Business Fax 0870 907

Contents

Dell PowerEdge SC440 Systems W . d e l l . c o m s u p p o r t . d e l l . c o m September KH934 Contents Contents Contents Troubleshooting System Cooling Problems 104 Returning Items for Warranty Repair or Credit 109103 107 Contents Other Information You May Need About Your System Information Accessing System Features During StartupDiagnostics on Ctrl+S Front-Panel Features and Indicators Diagnostic Lights on Immediately after the power button is pressedReplaced Back-Panel Features and Indicators Connecting External Devices System Setup Program on NIC Indicator CodesYellow Mbps connection Orange Green About Your System Diagnostic Lights Power Supply Indicators System Messages System was opened Information only. To reset the chassis Fan assembly is not installedReplace the battery. See Setup Program on For the same error System encountered a problemWhile trying to configure a PCIe Expansion card Diskette or hard-drive controller Processor or hard drive Ensure that nothing is blockingSee Microprocessor on Cannot send data to the associated Faulty Be faulty or improperly seatedSee Troubleshooting a Diskette Drive on Cable might be loose From a nonbootable diskette or CD Running the System Diagnostics onInsert a bootable diskette or CD Configuration Boot device Troubleshooting System Memory onAppears again, see Troubleshooting Enter the System Setup program Insert a diskette that has a bootable Setup program, the operating systemMalfunctioning Running the System Diagnostics on Restore system resources. If so, try Faulty diskette drive or hard drive 91. If the problem persists, seeConfigured Getting Help on Diskette drive or hard drive System clockMalfunctioning Diskette drive cannot read Diagnostics Messages Alert Messages During System Setup Entering the System Setup ProgramNavigating the System Setup Program Responding to Error Messages System Setup Options Exiting the System Setup ProgramMain Screen Processor Info Express Service Code, and Asset TagSystem Options Description System Info Technology Dimm socket Diskette drive defaultInternal default PCI Info Devices regardless of the No Boot setting On defaultDisables the ability to boot from a USB device Integrated port is configured at 3E8h with IRQ4 Admin Password Not Set default Security Options Description Unlock SetupPassword System Password Not Set default Last default On-Silent defaultExecute Disable Set Low Power Mode to Off Disabled Maintenance Options Description Service TagSetup program Load Defaults Password Features Using the System Password Using the System Setup Program Using the Admin Password Press Enter to continue. The setting remains Set Disabling a Forgotten Password See Disabling a Forgotten Password on Installing System Components Recommended Tools Inside the System Processor cooling fan Opening the System Closing the System Front Drive Bezel Removing the Front Drive Bezel Replacing the Front Drive Bezel Removing an Insert on the Front Drive Bezel Replacing an Insert on the Front Drive Bezel Diskette DriveRemoving the Diskette Drive Installing a Diskette Drive Drive P7 Connector Floppy Installing Diskette Drive Shoulder Screws Optical and Tape Drives Removing an Optical or Tape Drive IDE connector on system board Installing an Optical or Tape Drive Installing Optical or Tape Drive Shoulder Screws Hard Drives Hard Drive Installation GuidelinesRemoving a Hard Drive Installing a Hard Drive Drive bay 10. Installing a Hard Drive in a Drive Bracket Hard drive Sata data cable to hard drive Auxled connector Card Power cable to hard drive Expansion Cards Removing an Expansion Card Installing an Expansion Card Alignment guide Filler bracket Memory SAS Controller Expansion Card Memory Configuration Guidelines Total Memory Memory Module Upgrade KitsMemory Module Installation Guidelines 512 MB None Installing a Memory Module Removing a Memory Module Memory module socket ejectors Microprocessor Removing the Processor Processor cooling fan Installing System Components Release lever Replacing the Processor Cooling FansRemoving the Cooling Fans Cpucage Removing the System Battery System BatteryReplacing the Cooling Fans Installing the System Battery Power Supply Removing the Power Supply Installing the Power Supply Cable clamp Chassis Intrusion Switch Removing the Chassis Intrusion Switch Installing the Chassis Intrusion Switch Bezel Removing the Bezel Panel Assembly Replacing the Bezel Removing the I/O Panel Assembly Screw on the I/O panel Installing System Components System Board Replacing the I/O Panel AssemblyRemoving the System Board Screws Installing System Components Installing the System Board Start-Up Routine Safety First-For You and Your SystemChecking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Mouse Troubleshooting the Video SubsystemTroubleshooting the Keyboard Monitor is not working properly Troubleshooting a Serial Port Troubleshooting Basic I/O ProblemsTroubleshooting a USB Device Troubleshooting a NIC NIC cannot communicate with network Liquid spilled on the system Excessive humidity Troubleshooting a Wet SystemTroubleshooting a Damaged System System was dropped or damaged Troubleshooting the System Battery Power-supply fault indicator is blinking amber Troubleshooting Power SupplyTroubleshooting System Cooling Problems Ensure that none of the following conditions exist Troubleshooting System Memory Troubleshooting a Fan Action Troubleshooting a Diskette Drive Error message indicates a diskette drive problem Troubleshooting an Optical Drive Troubleshooting a Hard Drive Troubleshooting an IDE Tape DriveAction Troubleshooting Your System Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards Action Troubleshooting the Microprocessor Troubleshooting Your System System Diagnostics Features Using Dell PowerEdge DiagnosticsRunning the System Diagnostics System Diagnostics Testing Options When to Use the System DiagnosticsRunning the System Diagnostics Using the Custom Test Options Selecting Diagnostics Options Selecting Devices for TestingViewing Information and Results 100 System Board Jumpers Jumpers and Connectors101 System boot BootConfiguration settings in Nvram are cleared at next 102 System Board Connectors 103 Disabling a Forgotten Password 105 106 107 Online ServicesObtaining Assistance Getting Help Support Service AutoTech ServiceAutomated Order-Status Service Electronic Quote Service 109 Before You Call 111 Contacting Dell 112 Country Code General Support 13DELL-133355 City Code 113Website support.ap.dell.com Mail la-techsupport@dell.com General Support Getting Help 114 General Support Toll-free 115 116 Mail la-techsupport@dell.com General Support 01-800-915-4755 General Support calling from Guayaquil 1173355 118 Mail la-techsupport@dell.com General Support 800-6132 119 120 121 122 Technical Support servers 123 Mail krsupport@dell.com 124 125 126 Fax 21 424 01 127 128 129 Country City International Access Code Country Code City Code130 Mail delldirectsupport@dell.com Customer Care website 131 132 BTU British thermal unit 133Amperes AC Alternating current Celsius 134 Cm Centimeters Cmos Complementary metal-oxide semiconductor 135 Fahrenheit 136 LVD Low voltage differential Meters MA Milliamperes 137 138 System diskette See bootable disketteTCP/IP Transmission Control Protocol/Internet Protocol 139 Volts VAC Volts alternating current VDC Volts direct current 140 Dimm sockets Error messages, 27 systems management141 Index Post 143 Index