100 | Dell SC440 manual

100

Running the System Diagnostics

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Dell SC440 owner manual 100

Contents

Dell PowerEdge SC440 Systems W . d e l l . c o m s u p p o r t . d e l l . c o m September KH934 Contents Contents Contents Troubleshooting System Cooling Problems Returning Items for Warranty Repair or Credit 109 103104 107 Contents Other Information You May Need About Your System Accessing System Features During Startup Diagnostics onInformation Ctrl+S Front-Panel Features and Indicators Diagnostic Lights on Immediately after the power button is pressedReplaced Back-Panel Features and Indicators Connecting External Devices System Setup Program on NIC Indicator CodesYellow Mbps connection Orange Green About Your System Diagnostic Lights Power Supply Indicators System Messages Fan assembly is not installed Replace the battery. SeeSystem was opened Information only. To reset the chassis Setup Program on System encountered a problem While trying to configure a PCIeFor the same error Expansion card Processor or hard drive Ensure that nothing is blocking See Microprocessor onDiskette or hard-drive controller Cannot send data to the associated Be faulty or improperly seated See Troubleshooting a Diskette Drive onFaulty Cable might be loose Running the System Diagnostics on Insert a bootable diskette or CDFrom a nonbootable diskette or CD Configuration Troubleshooting System Memory on Appears again, see TroubleshootingBoot device Enter the System Setup program Setup program, the operating system Malfunctioning Running the System Diagnostics onInsert a diskette that has a bootable Restore system resources. If so, try 91. If the problem persists, see ConfiguredFaulty diskette drive or hard drive Getting Help on System clock MalfunctioningDiskette drive or hard drive Diskette drive cannot read Diagnostics Messages Alert Messages Entering the System Setup Program Navigating the System Setup ProgramDuring System Setup Responding to Error Messages System Setup Options Exiting the System Setup ProgramMain Screen Express Service Code, and Asset Tag System Options Description System InfoProcessor Info Technology Diskette drive default Internal defaultDimm socket PCI Info On default Disables the ability to boot from a USB deviceDevices regardless of the No Boot setting Integrated port is configured at 3E8h with IRQ4 Security Options Description Unlock Setup PasswordAdmin Password Not Set default System Password Not Set default On-Silent default Execute DisableLast default Set Low Power Mode to Off Maintenance Options Description Service Tag Setup programDisabled Load Defaults Password Features Using the System Password Using the System Setup Program Using the Admin Password Press Enter to continue. The setting remains Set Disabling a Forgotten Password See Disabling a Forgotten Password on Installing System Components Recommended Tools Inside the System Processor cooling fan Opening the System Closing the System Front Drive Bezel Removing the Front Drive Bezel Replacing the Front Drive Bezel Removing an Insert on the Front Drive Bezel Replacing an Insert on the Front Drive Bezel Diskette DriveRemoving the Diskette Drive Installing a Diskette Drive Drive P7 Connector Floppy Installing Diskette Drive Shoulder Screws Optical and Tape Drives Removing an Optical or Tape Drive IDE connector on system board Installing an Optical or Tape Drive Installing Optical or Tape Drive Shoulder Screws Hard Drives Hard Drive Installation GuidelinesRemoving a Hard Drive Installing a Hard Drive Drive bay 10. Installing a Hard Drive in a Drive Bracket Hard drive Sata data cable to hard drive Auxled connector Card Power cable to hard drive Expansion Cards Removing an Expansion Card Installing an Expansion Card Alignment guide Filler bracket Memory SAS Controller Expansion Card Memory Module Upgrade Kits Memory Module Installation GuidelinesMemory Configuration Guidelines Total Memory 512 MB None Installing a Memory Module Removing a Memory Module Memory module socket ejectors Microprocessor Removing the Processor Processor cooling fan Installing System Components Release lever Replacing the Processor Cooling FansRemoving the Cooling Fans Cpucage Removing the System Battery System BatteryReplacing the Cooling Fans Installing the System Battery Power Supply Removing the Power Supply Installing the Power Supply Cable clamp Chassis Intrusion Switch Removing the Chassis Intrusion Switch Installing the Chassis Intrusion Switch Bezel Removing the Bezel Panel Assembly Replacing the Bezel Removing the I/O Panel Assembly Screw on the I/O panel Installing System Components System Board Replacing the I/O Panel AssemblyRemoving the System Board Screws Installing System Components Installing the System Board Start-Up Routine Safety First-For You and Your SystemChecking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the KeyboardTroubleshooting the Mouse Monitor is not working properly Troubleshooting a Serial Port Troubleshooting Basic I/O ProblemsTroubleshooting a USB Device Troubleshooting a NIC NIC cannot communicate with network Troubleshooting a Wet System Troubleshooting a Damaged SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting the System Battery Troubleshooting Power Supply Troubleshooting System Cooling ProblemsPower-supply fault indicator is blinking amber Ensure that none of the following conditions exist Troubleshooting System Memory Troubleshooting a Fan Action Troubleshooting a Diskette Drive Error message indicates a diskette drive problem Troubleshooting an Optical Drive Troubleshooting a Hard Drive Troubleshooting an IDE Tape DriveAction Troubleshooting Your System Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards Action Troubleshooting the Microprocessor Troubleshooting Your System System Diagnostics Features Using Dell PowerEdge DiagnosticsRunning the System Diagnostics When to Use the System Diagnostics Running the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test Options Selecting Diagnostics Options Selecting Devices for TestingViewing Information and Results 100 System Board Jumpers Jumpers and Connectors101 Boot Configuration settings in Nvram are cleared at nextSystem boot 102 System Board Connectors 103 Disabling a Forgotten Password 105 106 Online Services Obtaining Assistance107 Getting Help AutoTech Service Automated Order-Status ServiceSupport Service Electronic Quote Service 109 Before You Call 111 Contacting Dell 112 113 Website support.ap.dell.comCountry Code General Support 13DELL-133355 City Code Mail la-techsupport@dell.com General Support Getting Help 114 General Support Toll-free 115 116 Mail la-techsupport@dell.com General Support 01-800-915-4755 General Support calling from Guayaquil 1173355 118 Mail la-techsupport@dell.com General Support 800-6132 119 120 121 122 Technical Support servers 123 Mail krsupport@dell.com 124 125 126 Fax 21 424 01 127 128 129 International Access Code Country Code City Code 130Country City Mail delldirectsupport@dell.com Customer Care website 131 132 133 Amperes AC Alternating currentBTU British thermal unit Celsius 134 Cm Centimeters Cmos Complementary metal-oxide semiconductor 135 Fahrenheit 136 LVD Low voltage differential Meters MA Milliamperes 137 138 System diskette See bootable disketteTCP/IP Transmission Control Protocol/Internet Protocol 139 Volts VAC Volts alternating current VDC Volts direct current 140 Error messages, 27 systems management 141Dimm sockets Index Post 143 Index