Table 1-6. System Messages (continued)

Message

Causes

Corrective Actions

 

 

 

General failure

The operating system is unable to

This message is usually followed by

 

carry out the command.

specific information. Take the

 

 

appropriate action to resolve the

 

 

problem.

 

 

 

Hard-disk configuration

The hard drive failed initialization.

Run the system diagnostics. See

error

 

"Running the System Diagnostics" on

Hard-disk controller

 

page 97. Also, see "Troubleshooting a

 

Hard Drive" on page 91.

failure

 

 

 

Hard-disk drive failure

 

 

 

 

 

Drive x not found: Serial

 

Run the system diagnostics. See

(or Parallel) ATA, SATA-

 

"Running the System Diagnostics" on

(or PATA-)n

 

page 97. Also, see "Troubleshooting a

NOTE: x is the drive number (0-6)

 

Hard Drive" on page 91.

and n is SATA0-3 or PATA0-1.

 

 

 

 

 

Insert bootable media

The operating system is trying to boot

Insert a bootable diskette or CD.

 

from a nonbootable diskette or CD.

 

Invalid configuration

The system configuration information

information -

please run

does not match the hardware

SETUP program

 

configuration.

Enter the System Setup program and correct the system configuration information. See "Using the System Setup Program" on page 27.

Keyboard Controller

A cable or connector might be loose,

See "Troubleshooting the Keyboard" on

Failure

or the keyboard or keyboard/mouse

page 81.

Keyboard Stuck Key Failure

controller might be faulty.

 

Keyboard failure

 

 

 

 

 

Keyboard fuse has failed.

 

See "Troubleshooting the Keyboard" on

 

 

page 81.

Memory address line failure at address, read value expecting value

A memory module might be faulty or improperly seated.

Reinstall the memory modules and, if necessary, replace them. See "Troubleshooting System Memory" on page 87.

Memory allocation error

The software you are attempting to

 

run is conflicting with the operating

 

system, another program, or a utility.

Turn off the system, wait 30 seconds, restart the system, and then try to run the program again. If the error message appears again, see the software documentation for additional troubleshooting suggestions.

About Your System

21

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Dell SC440 Running the System Diagnostics on, Hard Drive on, N is SATA0-3 or PATA0-1, Insert a bootable diskette or CD