113, Website support.ap.dell.com | Dell SC440 specs

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International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Aruba	Website: www.dell.com.aw
	E-mail: la-techsupport@dell.com
	General Support	toll-free: 800-1578

Australia (Sydney)	Website: support.ap.dell.com
International Access Code: 0011	E-mail: support.ap.dell.com/contactus
Country Code: 61	General Support	13DELL-133355
City Code: 2

Austria (Vienna)	Website: support.euro.dell.com
International Access Code: 900	E-mail: tech_support_central_europe@dell.com
Country Code: 43	Home/Small Business Sales	0820 240 530 00
City Code: 1	Home/Small Business Fax	0820 240 530 49
	Home/Small Business Customer Care	0820 240 530 14
	Preferred Accounts/Corporate Customer Care	0820 240 530 16
	Support for XPS	0820 240 530 81
	Home/Small Business Support for all other Dell	0820 240 530 17
	computers
	Preferred Accounts/Corporate Support	0820 240 530 17
	Switchboard	0820 240 530 00

Bahamas	Website: www.dell.com.bs
	E-mail: la-techsupport@dell.com
	General Support	toll-free: 1-866-278-6818

Barbados	Website: www.dell.com/bb
	E-mail: la-techsupport@dell.com
	General Support	1-800-534-3142

Getting Help

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Dell SC440 owner manual 113, Website support.ap.dell.com, Country Code General Support 13DELL-133355 City Code

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge SC440 Systems September KH934 Contents Contents Contents Troubleshooting System Cooling Problems 103 Returning Items for Warranty Repair or Credit 109104 107 Contents About Your System Other Information You May Need Diagnostics on Accessing System Features During StartupInformation Ctrl+S Front-Panel Features and Indicators Replaced Immediately after the power button is pressedDiagnostic Lights on Connecting External Devices Back-Panel Features and Indicators Yellow Mbps connection Orange Green About Your System NIC Indicator CodesSystem Setup Program on Power Supply Indicators Diagnostic Lights System Messages Replace the battery. See Fan assembly is not installedSystem was opened Information only. To reset the chassis Setup Program on While trying to configure a PCIe System encountered a problemFor the same error Expansion card See Microprocessor on Processor or hard drive Ensure that nothing is blockingDiskette or hard-drive controller Cannot send data to the associated See Troubleshooting a Diskette Drive on Be faulty or improperly seatedFaulty Cable might be loose Insert a bootable diskette or CD Running the System Diagnostics onFrom a nonbootable diskette or CD Configuration Appears again, see Troubleshooting Troubleshooting System Memory onBoot device Enter the System Setup program Malfunctioning Running the System Diagnostics on Setup program, the operating systemInsert a diskette that has a bootable Restore system resources. If so, try Configured 91. If the problem persists, seeFaulty diskette drive or hard drive Getting Help on Malfunctioning System clockDiskette drive or hard drive Diskette drive cannot read Alert Messages Diagnostics Messages Navigating the System Setup Program Entering the System Setup ProgramDuring System Setup Responding to Error Messages Main Screen Exiting the System Setup ProgramSystem Setup Options System Options Description System Info Express Service Code, and Asset TagProcessor Info Technology Internal default Diskette drive defaultDimm socket PCI Info Disables the ability to boot from a USB device On defaultDevices regardless of the No Boot setting Integrated port is configured at 3E8h with IRQ4 Password Security Options Description Unlock SetupAdmin Password Not Set default System Password Not Set default Execute Disable On-Silent defaultLast default Set Low Power Mode to Off Setup program Maintenance Options Description Service TagDisabled Load Defaults Using the System Password Password Features Using the System Setup Program Press Enter to continue. The setting remains Set Using the Admin Password See Disabling a Forgotten Password on Disabling a Forgotten Password Recommended Tools Installing System Components Processor cooling fan Inside the System Closing the System Opening the System Removing the Front Drive Bezel Front Drive Bezel Removing an Insert on the Front Drive Bezel Replacing the Front Drive Bezel Removing the Diskette Drive Diskette DriveReplacing an Insert on the Front Drive Bezel Drive P7 Connector Floppy Installing a Diskette Drive Installing Diskette Drive Shoulder Screws Removing an Optical or Tape Drive Optical and Tape Drives IDE connector on system board Installing an Optical or Tape Drive Installing Optical or Tape Drive Shoulder Screws Removing a Hard Drive Hard Drive Installation GuidelinesHard Drives Drive bay Installing a Hard Drive 10. Installing a Hard Drive in a Drive Bracket Hard drive Sata data cable to hard drive Card Power cable to hard drive Auxled connector Removing an Expansion Card Expansion Cards Alignment guide Filler bracket Installing an Expansion Card SAS Controller Expansion Card Memory Memory Module Installation Guidelines Memory Module Upgrade KitsMemory Configuration Guidelines Total Memory 512 MB None Removing a Memory Module Installing a Memory Module Memory module socket ejectors Removing the Processor Microprocessor Processor cooling fan Installing System Components Release lever Removing the Cooling Fans Cooling FansReplacing the Processor Cpucage Replacing the Cooling Fans System BatteryRemoving the System Battery Installing the System Battery Removing the Power Supply Power Supply Cable clamp Installing the Power Supply Removing the Chassis Intrusion Switch Chassis Intrusion Switch Installing the Chassis Intrusion Switch Removing the Bezel Bezel Replacing the Bezel Panel Assembly Screw on the I/O panel Installing System Components Removing the I/O Panel Assembly Removing the System Board Replacing the I/O Panel AssemblySystem Board Screws Installing System Components Installing the System Board Checking the Equipment Safety First-For You and Your SystemStart-Up Routine Troubleshooting External Connections Troubleshooting IRQ Assignment Conflicts Troubleshooting the Keyboard Troubleshooting the Video SubsystemTroubleshooting the Mouse Monitor is not working properly Troubleshooting a USB Device Troubleshooting Basic I/O ProblemsTroubleshooting a Serial Port NIC cannot communicate with network Troubleshooting a NIC Troubleshooting a Damaged System Troubleshooting a Wet SystemLiquid spilled on the system Excessive humidity System was dropped or damaged Troubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting Power SupplyPower-supply fault indicator is blinking amber Ensure that none of the following conditions exist Troubleshooting a Fan Troubleshooting System Memory Action Error message indicates a diskette drive problem Troubleshooting a Diskette Drive Troubleshooting an Optical Drive Action Troubleshooting Your System Troubleshooting an IDE Tape DriveTroubleshooting a Hard Drive Troubleshooting a SAS RAID Controller Troubleshooting Expansion Cards Action Troubleshooting the Microprocessor Troubleshooting Your System Running the System Diagnostics Using Dell PowerEdge DiagnosticsSystem Diagnostics Features Running the System Diagnostics When to Use the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test Options Viewing Information and Results Selecting Devices for TestingSelecting Diagnostics Options 100 101 Jumpers and ConnectorsSystem Board Jumpers Configuration settings in Nvram are cleared at next BootSystem boot 102 103 System Board Connectors Disabling a Forgotten Password 105 106 Obtaining Assistance Online Services107 Getting Help Automated Order-Status Service AutoTech ServiceSupport Service Electronic Quote Service 109 Before You Call 111 112 Contacting Dell Website support.ap.dell.com 113Country Code General Support 13DELL-133355 City Code Mail la-techsupport@dell.com General Support Getting Help General Support Toll-free 114 115 Mail la-techsupport@dell.com General Support 01-800-915-4755 116 3355 117General Support calling from Guayaquil Mail la-techsupport@dell.com General Support 800-6132 118 119 120 121 Technical Support servers 122 Mail krsupport@dell.com 123 124 125 Fax 21 424 01 126 127 128 129 130 International Access Code Country Code City CodeCountry City Mail delldirectsupport@dell.com Customer Care website 131 132 Amperes AC Alternating current 133BTU British thermal unit Celsius Cm Centimeters Cmos Complementary metal-oxide semiconductor 134 Fahrenheit 135 LVD Low voltage differential Meters MA Milliamperes 136 137 TCP/IP Transmission Control Protocol/Internet Protocol System diskette See bootable diskette138 Volts VAC Volts alternating current VDC Volts direct current 139 140 141 Error messages, 27 systems managementDimm sockets Index Post 143 Index