Video and Display Problems 141, 147, 148, 151 | Dell Vostro 1000

Video and Display Problems	141
If the display is blank	141
If the display is difficult to read	142
If only part of the display is readable	143
Drivers	143
What Is a Driver?	143
Identifying Drivers	143
Reinstalling Drivers and Utilities	144
Troubleshooting Software and Hardware
Problems	147
Restoring Your Microsoft® Windows Vista®
Operating System	148
Using Windows Vista System Restore	149
Restoring the Computer to the Default
Factory Configuration	151
Using the Operating System Media	152
Restoring Your Microsoft® Windows® XP
Operating System	153
Using Microsoft Windows System Restore . . . .	154
Using Dell™ PC Restore	155
Using the Operating System Media	157

13Dell™ QuickSet Features . . . . . . . . . . . . 159

14Traveling With Your Computer . . . . . . . . 161

Identifying Your Computer	161
Packing the Computer	161

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Contents

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Dell Vostro 1000 Video and Display Problems 141, 147, Restoring Your Microsoft Windows Vista, 148, 151, 153, 155, 161

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Using the Keyboard and Touch Pad Uninterruptible Power Supplies Customizing the Touch Pad Physically Connecting to a Network or Using Blank CDs and DVDsInstalling a Media Memory Card Removing a Media Memory Card Connecting a Network or Broadband Returning a Hard Drive to Dell Contents Enabling/Disabling the Wireless NetworkMobile Broadband/Wireless Wide Area Microsoft Windows Firewall 117 Dell Technical Update Service 111116 118 Touch Pad or Mouse Problems 140 Contents External Keyboard problems 129Mobile Broadband Wireless Wide Area 129 Using Microsoft Windows System Restore 154 Video and Display Problems 141Using Windows Vista System Restore 149 Using the Operating System Media 157 Computer, Keyboard, and Display 179 177179 180 Contents Finding Information What Are You Looking For? Find It Here Warranty information With your computer Your call when contacting support Use the Service Tag to identify yourComputer when you use Microsoft Windows License Label Tips articles from technicians online How to find information about myHow to connect to the Internet Site Problem into the Search box, click Updates appropriate for your ConfigurationHow to use the Windows operating Describes your problem Returns your computer to an earlier Microsoft Windows System RestoreRestore your operating system Files About Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View Display latches Power button Device status lightsSpeakers Touch pad buttons V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Optical drive bay Left Side ViewAir vent Optical-drive-tray eject button Hard drive ExpressCard slot USB connectors About Your ComputerRight Side View Card reader USB C O N N E C T O R S RJ-45 RJ-11 USB connectors Video connector AC adapter connector Network connectorBack View Connects an external VGA-compatible monitor Release Battery Hard driveBottom View Module cover About Your Computer Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Computer Setting Up Your Computer Transferring Information to a New Computer Microsoft Windows XP To copy data from the old computer On the old computer, insert the wizard disk Click Start→ Run Microsoft Windows Vista Connecting a USB Printer Setting Up a PrinterPrinter Cable Setting Up Your Computer Surge Protectors Power Protection DevicesUninterruptible Power Supplies Line Conditioners Setting Up Your Computer Using a Projector Using the DisplayAdjusting Brightness Using the Display Windows Vista Using Both a Monitor and Your Computer Display Using a Monitor as Your Primary Display Click OK to close the Display Settings window Using Catalyst Control Center Using Hot Keys Using the Desktop ShortcutLaunching Catalyst Control Center Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Microsoft Windows Logo Key Functions Adjusting Keyboard SettingsSpeaker Functions Opens the Search Results-Computer dialog box Touch Pad Touch pad Customizing the Touch Pad Using the Keyboard and Touch Pad Battery Performance Using a BatteryUsing a Battery Checking the Battery Charge Dell QuickSet Battery Meter Check the Battery Health Microsoft Windows Power MeterCheck the Battery Charge Charge Gauge Power Management Modes Conserving Battery PowerLow-Battery Warning Standby Mode Press the power button Close the display Press FnEsc Hibernate Mode Configuring Power Management Settings Charging the BatteryAccessing Power Options Properties Replacing the Battery To remove the battery Storing a Battery Battery-bay latch release CD/DVD tray Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Volume Adjusting the Picture How to Copy a CD or DVD Copying CDs and DVDs To copy the CD or DVD Using Blank CDs and DVDsMedia Type Read Write Rewritable Helpful Tips DVD-Writable Drives Volume icon Mute icon Using Multimedia Click Start→ Control Panel→ Appearance and Themes Using Multimedia ExpressCards Using CardsUsing Cards ExpressCard Blanks Installing an ExpressCard ExpressCard Using Cards Removing an ExpressCard or Blank Release latch Installing a Media Memory Card Media Memory Cards Removing a Media Memory Card Media memory card slot Using Cards Physically Connecting to a Network or Broadband Modem Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable Setting Up and Using Networks Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Enabling/Disabling the Wireless Network Card Completing the Connection to the Wlan Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Microsoft Windows FirewallMobile Broadband card is listed under Modems Setting Up and Using Networks Security Cable Lock PasswordsSecuring Your Computer Securing Your Computer Computer Tracking Software If Your Computer Is Lost or Stolen Securing Your Computer Securing Your Computer Before You Begin Adding and Replacing PartsAdding and Replacing Parts Recommended Tools Before Working Inside Your Computer Press the power button to ground the system board Hard Drive Optical DriveOptical drive Device security screw Hard drive screws Returning a Hard Drive to Dell Foam packaging Memory Clips 2 per connector Memory module Notch Modem Adding and Replacing Parts Hinge Cover 101 KeyboardHinge cover 102 Keyboard cable Plastic bar on Keyboard connectorKeyboard 103 Wireless Mini-CardMini-Card Metal securing tab Mini-Card 105 Connector Coin-Cell BatterySystem board Antenna cables Display 107 Screws Display cable Lift the display away from the computer 108Board 109 110 Dell Technical Update Service TroubleshootingDell Diagnostics Troubleshooting 113 114 Dell Diagnostics Main MenuOption Function 115 Tab Function Dell Support Center Dell Support Desktop Dell PC TuneUpClick the Dell Support icon 117 DellConnect Dell PC CheckupDell Network Assistant 118 Click Start and click My Computer Drive ProblemsOptical drive problems Click the Windows Vista Start button and click Computer Hard drive problems Problems writing to a CD-RW or DVD+/-RW drive Mail, Modem, and Internet Problems 121 Click Start→ All Programs→ Modem Helper 122 Error Messages 123 124 125 Windows XP 127 ExpressCard Problems Ieee 1394 Device Problems External Keyboard problems Keyboard Problems129 Computer does not start Lockups and Software ProblemsUnexpected characters 130 Program stops responding or crashes repeatedly Computer stops responding131 Solid blue screen appears Dell MediaDirect problems132 Other software problems Memory Problems133 Run the Dell Diagnostics see Dell Diagnostics on Network Problems134 Mobile Broadband Wireless Wide Area Network Wwan Power Problems135 136 Printer Problems 137 Sound and Speaker Problems Scanner Problems138 No sound from external speakers No sound from headphonesNo sound from integrated speakers 139 Touch Pad or Mouse Problems Remote Control ProblemsShut down the computer Disconnect the mouse 140 If the display is blank Video and Display Problems141 If the display is difficult to read 142 If only part of the display is readable What Is a Driver?Drivers Identifying Drivers Reinstalling Drivers and Utilities Using Windows Device Driver Rollback Using the Drivers and Utilities Media 145 Troubleshooting Troubleshooting Software and Hardware Problems 147 Fix a Problem section, click Hardware Troubleshooter Restoring Your Microsoft Windows Vista Operating System Creating a Restore Point Using Windows Vista System Restore149 Restoring the Computer to an Earlier Operating State 150 Restoring the Computer to the Default Factory Configuration 151 Before You Begin Using the Operating System Media152 Restoring Your Microsoft Windows XP Operating System 153 Using Microsoft Windows System Restore Enabling System Restore Using Dell PC Restore155 Troubleshooting 157 Troubleshooting Dell QuickSet Features Dell QuickSet Features159 160 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 161 Travel Tips 162 Traveling by Air 163 164 165 Contacting DellContacting Dell 166 Specifications 167 168 169 ATI R485M 170 171 Information on battery life Reduced under certain power-intensiveConditions. See Power Problems on 172 173 174 175 Using the System Setup ProgramAppendix Appendix Viewing the System Setup Screens 176 Commonly Used Options 177 Changing the Boot Sequence 178 Computer, Keyboard, and Display Cleaning Your ComputerPerforming a One-Time Boot 179 Touch Pad Mouse CDs and DVDs Floppy Drive181 FCC Notice U.S. Only FCC Class B Macrovision Product Notice 183 184 Glossary 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 IndexIndex See also hard drive See also optical drive 204 205 206 207 208 209 WWAN. See Mobile Broadband 210