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Dell Vostro 1000 owner manual 127

Models: Vostro 1000

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Windows Vista:

1Click the Windows Vista Start button → Control Panel→ Programs→ Programs and Features.

2Select the program you want to remove.

3Click Uninstall.

4See the program documentation for installation instructions.

S E C T O R N O T F O U N D — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start→ Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.

S E E K E R R O R — The operating system cannot find a specific track on the hard drive.

S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 111).

TI M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see "Using the System Setup Program" on page 175). If the message reappears, contact Dell (see "Contacting Dell" on page 165).

TI M E - O F - D A Y C L O C K S T O P P E D — The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 165).

TI M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M — The time

or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options (see "Using the System Setup Program" on page 175).

TI M E R C H I P C O U N T E R 2 F A I L E D — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 111).

Troubleshooting

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Dell Vostro 1000 owner manual 127

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Uninterruptible Power Supplies Using the Keyboard and Touch PadCustomizing the Touch Pad Connecting a Network or Broadband Using Blank CDs and DVDsInstalling a Media Memory Card Removing a Media Memory Card Physically Connecting to a Network orMicrosoft Windows Firewall Enabling/Disabling the Wireless NetworkMobile Broadband/Wireless Wide Area Returning a Hard Drive to Dell Contents118 Dell Technical Update Service 111116 117129 External Keyboard problems 129Mobile Broadband Wireless Wide Area Touch Pad or Mouse Problems 140 ContentsUsing the Operating System Media 157 Video and Display Problems 141Using Windows Vista System Restore 149 Using Microsoft Windows System Restore 154180 177179 Computer, Keyboard, and Display 179Contents Finding Information With your computer What Are You Looking For? Find It Here Warranty informationMicrosoft Windows License Label Use the Service Tag to identify yourComputer when you use Your call when contacting supportSite How to find information about myHow to connect to the Internet Tips articles from technicians onlineDescribes your problem Updates appropriate for your ConfigurationHow to use the Windows operating Problem into the Search box, clickFiles Microsoft Windows System RestoreRestore your operating system Returns your computer to an earlierAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View Display latches Power button Device status lightsSpeakers Touch pad buttons V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Optical-drive-tray eject button Left Side ViewAir vent Optical drive bayCard reader USB connectors About Your ComputerRight Side View Hard drive ExpressCard slotUSB C O N N E C T O R S RJ-45 RJ-11 USB connectors Video connector AC adapter connector Network connectorBack View Connects an external VGA-compatible monitor Module cover Battery Hard driveBottom View ReleaseAbout Your Computer Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionSetting Up Your Computer Microsoft Windows XP Transferring Information to a New ComputerTo copy data from the old computer On the old computer, insert the wizard disk Click Start→ Run Microsoft Windows Vista Connecting a USB Printer Setting Up a PrinterPrinter Cable Setting Up Your Computer Line Conditioners Power Protection DevicesUninterruptible Power Supplies Surge ProtectorsSetting Up Your Computer Using the Display Using the DisplayAdjusting Brightness Using a ProjectorWindows Vista Using Both a Monitor and Your Computer Display Click OK to close the Display Settings window Using a Monitor as Your Primary DisplayUsing Catalyst Control Center Using Hot Keys Using the Desktop ShortcutLaunching Catalyst Control Center Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Opens the Search Results-Computer dialog box Adjusting Keyboard SettingsSpeaker Functions Microsoft Windows Logo Key FunctionsTouch pad Touch PadCustomizing the Touch Pad Using the Keyboard and Touch Pad Battery Performance Using a BatteryUsing a Battery Dell QuickSet Battery Meter Checking the Battery ChargeCharge Gauge Microsoft Windows Power MeterCheck the Battery Charge Check the Battery HealthStandby Mode Conserving Battery PowerLow-Battery Warning Power Management ModesHibernate Mode Press the power button Close the display Press FnEscConfiguring Power Management Settings Charging the BatteryAccessing Power Options Properties To remove the battery Replacing the BatteryBattery-bay latch release Storing a BatteryCD/DVD tray Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs How to Copy a CD or DVDTo copy the CD or DVD Using Blank CDs and DVDsMedia Type Read Write Rewritable DVD-Writable Drives Helpful TipsMute icon Using Multimedia Volume iconClick Start→ Control Panel→ Appearance and Themes Using Multimedia ExpressCard Blanks Using CardsUsing Cards ExpressCardsExpressCard Using Cards Installing an ExpressCardRelease latch Removing an ExpressCard or BlankMedia Memory Cards Installing a Media Memory CardMedia memory card slot Removing a Media Memory CardUsing Cards Physically Connecting to a Network or Broadband Modem Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable Setting Up and Using Networks Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Completing the Connection to the Wlan Enabling/Disabling the Wireless Network CardMobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Microsoft Windows FirewallMobile Broadband card is listed under Modems Setting Up and Using Networks Securing Your Computer PasswordsSecuring Your Computer Security Cable LockIf Your Computer Is Lost or Stolen Computer Tracking SoftwareSecuring Your Computer Securing Your Computer Recommended Tools Adding and Replacing PartsAdding and Replacing Parts Before You BeginBefore Working Inside Your Computer Press the power button to ground the system board Hard Drive Optical DriveOptical drive Device security screw Hard drive screws Foam packaging Returning a Hard Drive to DellMemory Memory module Clips 2 per connectorNotch Modem Adding and Replacing Parts Hinge Cover 101 KeyboardHinge cover 102 Keyboard cable Plastic bar on Keyboard connectorKeyboard 103 Wireless Mini-CardMini-Card Metal securing tab Mini-Card 105 Connector Coin-Cell BatterySystem board Antenna cables 107 DisplayScrews Display cable Lift the display away from the computer 108Board 109 110 Dell Technical Update Service TroubleshootingDell Diagnostics Troubleshooting 113 114 Dell Diagnostics Main MenuOption Function Tab Function 115Dell Support Dell Support Center117 Dell PC TuneUpClick the Dell Support icon Desktop118 Dell PC CheckupDell Network Assistant DellConnectClick the Windows Vista Start button and click Computer Drive ProblemsOptical drive problems Click Start and click My ComputerProblems writing to a CD-RW or DVD+/-RW drive Hard drive problems121 Mail, Modem, and Internet Problems122 Click Start→ All Programs→ Modem Helper123 Error Messages124 125 Windows XP 127 Ieee 1394 Device Problems ExpressCard ProblemsExternal Keyboard problems Keyboard Problems129 130 Lockups and Software ProblemsUnexpected characters Computer does not startProgram stops responding or crashes repeatedly Computer stops responding131 Solid blue screen appears Dell MediaDirect problems132 Other software problems Memory Problems133 Run the Dell Diagnostics see Dell Diagnostics on Network Problems134 Mobile Broadband Wireless Wide Area Network Wwan Power Problems135 136 137 Printer ProblemsSound and Speaker Problems Scanner Problems138 139 No sound from headphonesNo sound from integrated speakers No sound from external speakersTouch Pad or Mouse Problems Remote Control ProblemsShut down the computer Disconnect the mouse 140 If the display is blank Video and Display Problems141 142 If the display is difficult to readIdentifying Drivers What Is a Driver?Drivers If only part of the display is readableUsing Windows Device Driver Rollback Reinstalling Drivers and Utilities145 Using the Drivers and Utilities MediaTroubleshooting 147 Troubleshooting Software and Hardware ProblemsRestoring Your Microsoft Windows Vista Operating System Fix a Problem section, click Hardware TroubleshooterCreating a Restore Point Using Windows Vista System Restore149 150 Restoring the Computer to an Earlier Operating State151 Restoring the Computer to the Default Factory ConfigurationBefore You Begin Using the Operating System Media152 153 Restoring Your Microsoft Windows XP Operating SystemUsing Microsoft Windows System Restore Enabling System Restore Using Dell PC Restore155 Troubleshooting 157 Troubleshooting Dell QuickSet Features Dell QuickSet Features159 160 161 Traveling With Your ComputerIdentifying Your Computer Packing the Computer162 Travel Tips163 Traveling by Air164 165 Contacting DellContacting Dell 166 167 Specifications168 ATI R485M 169170 171 172 Reduced under certain power-intensiveConditions. See Power Problems on Information on battery life173 174 Appendix Using the System Setup ProgramAppendix 175176 Viewing the System Setup Screens177 Commonly Used Options178 Changing the Boot Sequence179 Cleaning Your ComputerPerforming a One-Time Boot Computer, Keyboard, and DisplayMouse Touch PadCDs and DVDs Floppy Drive181 FCC Class B FCC Notice U.S. Only183 Macrovision Product Notice184 185 Glossary186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 IndexIndex 204 See also hard drive See also optical drive205 206 207 208 209 WWAN. See Mobile Broadband 210