Dell PC Checkup
Dell PC Checkup is a troubleshooting and diagnostic tool that provides customized scanning and testing of your Dell computer. PC Checkup verifies whether your hardware is working properly and provides automated fixes for common configuration concerns. It is recommended that you run PC Checkup on a regular basis or before contacting Dell for assistance. The application creates a detailed report that Dell technicians can use to resolve your issue quickly.
Dell Network Assistant
Designed specifically for users of Dell™ computers, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of your network.
Dell Network Assistant provides the following features:
•Consolidated setup, alerting, and device status
•Simplified tracking of networked devices through a visual display of network status
•Proactive troubleshooting and repair of network problems
•Tutorials, setup wizards, and frequently asked questions (FAQs) to enhance understanding of networking principles
To access Dell Network Assistant:
1Click the Dell Support Center icon 
on your computer’s desktop.
2Click Self Help→ Network /Internet→ Network Management.
DellConnect
DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection, diagnose the problem, and repair it. The associate works with your permission under your supervision, and you can work with Dell’s associate during the troubleshooting session.
To use this service, you must have an Internet connection and your Dell computer must be under warranty. DellConnect is also available for a fee through "Dell On Call."
