Manuals / Dell / Computer Equipment / Laptop

Dell Vostro 1000 External Keyboard problems 129, 130, 133, 134, 135, 137, 138, 140

Models: Vostro 1000

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Keyboard Problems	129
External Keyboard problems	129
Unexpected characters	130
Lockups and Software Problems	130
The computer does not start	130
The computer stops responding	131
A program stops responding or crashes
repeatedly	131
A program is designed for an earlier
Microsoft® Windows® operating system	131
A solid blue screen appears	132
Dell MediaDirect problems	132
Other software problems	133
Memory Problems	133
Network Problems	134
Mobile Broadband (Wireless Wide Area
Network [WWAN])	135
Power Problems	135
Printer Problems	137
Scanner Problems	138
Sound and Speaker Problems	138
No sound from integrated speakers	139
No sound from external speakers	139
No sound from headphones	139
Remote Control Problems	140
Touch Pad or Mouse Problems	140

Contents

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Dell Vostro 1000 External Keyboard problems 129, 130, 133, 134, Mobile Broadband Wireless Wide Area, 135, 137, 138

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Uninterruptible Power Supplies Using the Keyboard and Touch PadCustomizing the Touch Pad Installing a Media Memory Card Removing a Media Memory Card Using Blank CDs and DVDsPhysically Connecting to a Network or Connecting a Network or BroadbandMobile Broadband/Wireless Wide Area Enabling/Disabling the Wireless NetworkReturning a Hard Drive to Dell Contents Microsoft Windows Firewall116 Dell Technical Update Service 111117 118Mobile Broadband Wireless Wide Area External Keyboard problems 129Touch Pad or Mouse Problems 140 Contents 129Using Windows Vista System Restore 149 Video and Display Problems 141Using Microsoft Windows System Restore 154 Using the Operating System Media 157179 177Computer, Keyboard, and Display 179 180Contents Finding Information With your computer What Are You Looking For? Find It Here Warranty informationComputer when you use Use the Service Tag to identify yourYour call when contacting support Microsoft Windows License LabelHow to connect to the Internet How to find information about myTips articles from technicians online SiteHow to use the Windows operating Updates appropriate for your ConfigurationProblem into the Search box, click Describes your problemRestore your operating system Microsoft Windows System RestoreReturns your computer to an earlier FilesDetermining Your Computer’s Configuration About Your ComputerAbout Your Computer Display latches Power button Device status lights Front ViewSpeakers Touch pad buttons V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Air vent Left Side ViewOptical drive bay Optical-drive-tray eject buttonRight Side View USB connectors About Your ComputerHard drive ExpressCard slot Card readerUSB C O N N E C T O R S AC adapter connector Network connector RJ-45 RJ-11 USB connectors Video connectorBack View Connects an external VGA-compatible monitor Bottom View Battery Hard driveRelease Module coverAbout Your Computer Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your ComputerSetting Up Your Computer Microsoft Windows XP Transferring Information to a New ComputerTo copy data from the old computer On the old computer, insert the wizard disk Click Start→ Run Microsoft Windows Vista Setting Up a Printer Connecting a USB PrinterPrinter Cable Setting Up Your Computer Uninterruptible Power Supplies Power Protection DevicesSurge Protectors Line ConditionersSetting Up Your Computer Adjusting Brightness Using the DisplayUsing a Projector Using the DisplayWindows Vista Using Both a Monitor and Your Computer Display Click OK to close the Display Settings window Using a Monitor as Your Primary DisplayUsing Catalyst Control Center Using the Desktop Shortcut Using Hot KeysLaunching Catalyst Control Center Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Speaker Functions Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog boxTouch pad Touch PadCustomizing the Touch Pad Using the Keyboard and Touch Pad Using a Battery Battery PerformanceUsing a Battery Dell QuickSet Battery Meter Checking the Battery ChargeCheck the Battery Charge Microsoft Windows Power MeterCheck the Battery Health Charge GaugeLow-Battery Warning Conserving Battery PowerPower Management Modes Standby ModeHibernate Mode Press the power button Close the display Press FnEscCharging the Battery Configuring Power Management SettingsAccessing Power Options Properties To remove the battery Replacing the BatteryBattery-bay latch release Storing a BatteryUsing Multimedia CD/DVD tray Using MultimediaPlaying a CD or DVD Adjusting the Picture Adjusting the VolumeCopying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs To copy the CD or DVDMedia Type Read Write Rewritable DVD-Writable Drives Helpful TipsMute icon Using Multimedia Volume iconClick Start→ Control Panel→ Appearance and Themes Using Multimedia Using Cards Using CardsExpressCards ExpressCard BlanksExpressCard Using Cards Installing an ExpressCardRelease latch Removing an ExpressCard or BlankMedia Memory Cards Installing a Media Memory CardMedia memory card slot Removing a Media Memory CardUsing Cards Setting Up and Using Networks Physically Connecting to a Network or Broadband ModemConnecting a Network or Broadband Modem Cable Setting Up and Using Networks Wireless Local Area Network Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Completing the Connection to the Wlan Enabling/Disabling the Wireless Network CardMobile Broadband/Wireless Wide Area Network Wwan Microsoft Windows Firewall Checking Your Dell Mobile Broadband CardMobile Broadband card is listed under Modems Setting Up and Using Networks Securing Your Computer PasswordsSecurity Cable Lock Securing Your ComputerIf Your Computer Is Lost or Stolen Computer Tracking SoftwareSecuring Your Computer Securing Your Computer Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Press the power button to ground the system board Optical Drive Hard DriveOptical drive Device security screw Hard drive screws Foam packaging Returning a Hard Drive to DellMemory Memory module Clips 2 per connectorNotch Modem Adding and Replacing Parts Hinge Cover Keyboard 101Hinge cover Keyboard cable Plastic bar on Keyboard connector 102Keyboard Wireless Mini-Card 103Mini-Card Metal securing tab Mini-Card 105 Coin-Cell Battery ConnectorSystem board Antenna cables 107 DisplayLift the display away from the computer 108 Screws Display cableBoard 109 110 Troubleshooting Dell Technical Update ServiceDell Diagnostics Troubleshooting 113 Dell Diagnostics Main Menu 114Option Function Tab Function 115Dell Support Dell Support CenterClick the Dell Support icon Dell PC TuneUpDesktop 117Dell Network Assistant Dell PC CheckupDellConnect 118Optical drive problems Drive ProblemsClick Start and click My Computer Click the Windows Vista Start button and click ComputerProblems writing to a CD-RW or DVD+/-RW drive Hard drive problems121 Mail, Modem, and Internet Problems122 Click Start→ All Programs→ Modem Helper123 Error Messages124 125 Windows XP 127 Ieee 1394 Device Problems ExpressCard ProblemsKeyboard Problems External Keyboard problems129 Unexpected characters Lockups and Software ProblemsComputer does not start 130Computer stops responding Program stops responding or crashes repeatedly131 Dell MediaDirect problems Solid blue screen appears132 Memory Problems Other software problems133 Network Problems Run the Dell Diagnostics see Dell Diagnostics on134 Power Problems Mobile Broadband Wireless Wide Area Network Wwan135 136 137 Printer ProblemsScanner Problems Sound and Speaker Problems138 No sound from integrated speakers No sound from headphonesNo sound from external speakers 139Remote Control Problems Touch Pad or Mouse ProblemsShut down the computer Disconnect the mouse 140 Video and Display Problems If the display is blank141 142 If the display is difficult to readDrivers What Is a Driver?If only part of the display is readable Identifying DriversUsing Windows Device Driver Rollback Reinstalling Drivers and Utilities145 Using the Drivers and Utilities MediaTroubleshooting 147 Troubleshooting Software and Hardware ProblemsRestoring Your Microsoft Windows Vista Operating System Fix a Problem section, click Hardware TroubleshooterUsing Windows Vista System Restore Creating a Restore Point149 150 Restoring the Computer to an Earlier Operating State151 Restoring the Computer to the Default Factory ConfigurationUsing the Operating System Media Before You Begin152 153 Restoring Your Microsoft Windows XP Operating SystemUsing Microsoft Windows System Restore Using Dell PC Restore Enabling System Restore155 Troubleshooting 157 Troubleshooting Dell QuickSet Features Dell QuickSet Features159 160 Identifying Your Computer Traveling With Your ComputerPacking the Computer 161162 Travel Tips163 Traveling by Air164 Contacting Dell 165Contacting Dell 166 167 Specifications168 ATI R485M 169170 171 Conditions. See Power Problems on Reduced under certain power-intensiveInformation on battery life 172173 174 Appendix Using the System Setup Program175 Appendix176 Viewing the System Setup Screens177 Commonly Used Options178 Changing the Boot SequencePerforming a One-Time Boot Cleaning Your ComputerComputer, Keyboard, and Display 179Mouse Touch PadFloppy Drive CDs and DVDs181 FCC Class B FCC Notice U.S. Only183 Macrovision Product Notice184 185 Glossary186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 Index 203Index 204 See also hard drive See also optical drive205 206 207 208 209 WWAN. See Mobile Broadband 210