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Dell Vostro 1000 owner manual Dell Support Center

Models: Vostro 1000

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Dell Support Center

The Dell Support Center provides service, support, and system-specific information. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

Computers purchased on June 26, 2007 and later are pre-installed with Dell Support Center.

For computers purchased prior to June 26, 2007 you can download Dell Support Center from the Services page at support.dell.com.

Click the Dell Support Center icon on your computer’s desktop to run the application and to access the following features:

•Self-help tools such as Dell Support, Dell PC TuneUp, Dell PC Checkup, and Network Assistant

•DellConnect for remote, real-time, technical support

•Dell support contact information including e-mail and online chat addresses as well as telephone numbers

•Resources specific to your computer are available under Drivers & Downloads Upgrades and System Information

The top of the Dell Support Center home page displays your computer’s model number along with its Service Tag, Express Service code, and warranty expiration details. When permissions are given to Dell to use your Service Tag, additional details about your computer, such as available memory, disk space, installed hardware, network addresses, modem specifications, installed security software, and much more are provided. In addition, using your Service Tag, Dell can link you to the most relevant www.dell.com web pages for information about your warranty, ordering accessories, and details about installing recommended drivers and downloads.

Dell Support

Dell Support is customized for your computing environment. This utility provides self-support information, software updates, and health scans for your computer. Use this utility for following functions:

•Check your computing environment.

•View the Dell Support settings.

•Access the Dell Support help file.

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Troubleshooting

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Dell Vostro 1000 owner manual Dell Support Center

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Using the Keyboard and Touch Pad Uninterruptible Power SuppliesCustomizing the Touch Pad Using Blank CDs and DVDs Installing a Media Memory Card Removing a Media Memory CardPhysically Connecting to a Network or Connecting a Network or BroadbandEnabling/Disabling the Wireless Network Mobile Broadband/Wireless Wide AreaReturning a Hard Drive to Dell Contents Microsoft Windows FirewallDell Technical Update Service 111 116117 118External Keyboard problems 129 Mobile Broadband Wireless Wide AreaTouch Pad or Mouse Problems 140 Contents 129Video and Display Problems 141 Using Windows Vista System Restore 149Using Microsoft Windows System Restore 154 Using the Operating System Media 157177 179Computer, Keyboard, and Display 179 180Contents Finding Information What Are You Looking For? Find It Here Warranty information With your computerUse the Service Tag to identify your Computer when you useYour call when contacting support Microsoft Windows License LabelHow to find information about my How to connect to the InternetTips articles from technicians online SiteUpdates appropriate for your Configuration How to use the Windows operatingProblem into the Search box, click Describes your problemMicrosoft Windows System Restore Restore your operating systemReturns your computer to an earlier FilesAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Speakers Touch pad buttons Display latches Power button Device status lightsFront View V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Air ventOptical drive bay Optical-drive-tray eject buttonUSB connectors About Your Computer Right Side ViewHard drive ExpressCard slot Card readerUSB C O N N E C T O R S Back View AC adapter connector Network connectorRJ-45 RJ-11 USB connectors Video connector Connects an external VGA-compatible monitor Battery Hard drive Bottom ViewRelease Module coverAbout Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your ComputerSetting Up Your Computer Transferring Information to a New Computer Microsoft Windows XPTo copy data from the old computer On the old computer, insert the wizard disk Click Start→ Run Microsoft Windows Vista Printer Cable Setting Up a PrinterConnecting a USB Printer Setting Up Your Computer Power Protection Devices Uninterruptible Power SuppliesSurge Protectors Line ConditionersSetting Up Your Computer Using the Display Adjusting BrightnessUsing a Projector Using the DisplayWindows Vista Using Both a Monitor and Your Computer Display Using a Monitor as Your Primary Display Click OK to close the Display Settings windowUsing Catalyst Control Center Launching Catalyst Control Center Using the Desktop ShortcutUsing Hot Keys Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Adjusting Keyboard Settings Speaker FunctionsMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog boxTouch Pad Touch padCustomizing the Touch Pad Using the Keyboard and Touch Pad Using a Battery Using a BatteryBattery Performance Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Check the Battery ChargeCheck the Battery Health Charge GaugeConserving Battery Power Low-Battery WarningPower Management Modes Standby ModePress the power button Close the display Press FnEsc Hibernate ModeAccessing Power Options Properties Charging the BatteryConfiguring Power Management Settings Replacing the Battery To remove the batteryStoring a Battery Battery-bay latch releasePlaying a CD or DVD Using MultimediaCD/DVD tray Using Multimedia Adjusting the Volume Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsMedia Type Read Write Rewritable Using Blank CDs and DVDsTo copy the CD or DVD Helpful Tips DVD-Writable DrivesVolume icon Mute icon Using MultimediaClick Start→ Control Panel→ Appearance and Themes Using Multimedia Using Cards Using CardsExpressCards ExpressCard BlanksInstalling an ExpressCard ExpressCard Using CardsRemoving an ExpressCard or Blank Release latchInstalling a Media Memory Card Media Memory CardsRemoving a Media Memory Card Media memory card slotUsing Cards Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksPhysically Connecting to a Network or Broadband Modem Setting Up and Using Networks What You Need to Establish a Wlan Connection Wireless Local Area Network WlanChecking Your Wireless Network Card Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Enabling/Disabling the Wireless Network Card Completing the Connection to the WlanMobile Broadband/Wireless Wide Area Network Wwan Mobile Broadband card is listed under Modems Microsoft Windows FirewallChecking Your Dell Mobile Broadband Card Setting Up and Using Networks Passwords Securing Your ComputerSecurity Cable Lock Securing Your ComputerComputer Tracking Software If Your Computer Is Lost or StolenSecuring Your Computer Securing Your Computer Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Press the power button to ground the system board Optical drive Device security screw Optical DriveHard Drive Hard drive screws Returning a Hard Drive to Dell Foam packagingMemory Clips 2 per connector Memory moduleNotch Modem Adding and Replacing Parts Hinge Cover Hinge cover Keyboard101 Keyboard Keyboard cable Plastic bar on Keyboard connector102 Mini-Card Wireless Mini-Card103 Metal securing tab Mini-Card 105 System board Antenna cables Coin-Cell BatteryConnector Display 107Board Lift the display away from the computer 108Screws Display cable 109 110 Dell Diagnostics TroubleshootingDell Technical Update Service Troubleshooting 113 Option Function Dell Diagnostics Main Menu114 115 Tab FunctionDell Support Center Dell SupportDell PC TuneUp Click the Dell Support iconDesktop 117Dell PC Checkup Dell Network AssistantDellConnect 118Drive Problems Optical drive problemsClick Start and click My Computer Click the Windows Vista Start button and click ComputerHard drive problems Problems writing to a CD-RW or DVD+/-RW driveMail, Modem, and Internet Problems 121Click Start→ All Programs→ Modem Helper 122Error Messages 123124 125 Windows XP 127 ExpressCard Problems Ieee 1394 Device Problems129 Keyboard ProblemsExternal Keyboard problems Lockups and Software Problems Unexpected charactersComputer does not start 130131 Computer stops respondingProgram stops responding or crashes repeatedly 132 Dell MediaDirect problemsSolid blue screen appears 133 Memory ProblemsOther software problems 134 Network ProblemsRun the Dell Diagnostics see Dell Diagnostics on 135 Power ProblemsMobile Broadband Wireless Wide Area Network Wwan 136 Printer Problems 137138 Scanner ProblemsSound and Speaker Problems No sound from headphones No sound from integrated speakersNo sound from external speakers 139Shut down the computer Disconnect the mouse 140 Remote Control ProblemsTouch Pad or Mouse Problems 141 Video and Display ProblemsIf the display is blank If the display is difficult to read 142What Is a Driver? DriversIf only part of the display is readable Identifying DriversReinstalling Drivers and Utilities Using Windows Device Driver RollbackUsing the Drivers and Utilities Media 145Troubleshooting Troubleshooting Software and Hardware Problems 147Fix a Problem section, click Hardware Troubleshooter Restoring Your Microsoft Windows Vista Operating System149 Using Windows Vista System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating State 150Restoring the Computer to the Default Factory Configuration 151152 Using the Operating System MediaBefore You Begin Restoring Your Microsoft Windows XP Operating System 153Using Microsoft Windows System Restore 155 Using Dell PC RestoreEnabling System Restore Troubleshooting 157 Troubleshooting 159 Dell QuickSet FeaturesDell QuickSet Features 160 Traveling With Your Computer Identifying Your ComputerPacking the Computer 161Travel Tips 162Traveling by Air 163164 Contacting Dell Contacting Dell165 166 Specifications 167168 169 ATI R485M170 171 Reduced under certain power-intensive Conditions. See Power Problems onInformation on battery life 172173 174 Using the System Setup Program Appendix175 AppendixViewing the System Setup Screens 176Commonly Used Options 177Changing the Boot Sequence 178Cleaning Your Computer Performing a One-Time BootComputer, Keyboard, and Display 179Touch Pad Mouse181 Floppy DriveCDs and DVDs FCC Notice U.S. Only FCC Class BMacrovision Product Notice 183184 Glossary 185186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 Index Index203 See also hard drive See also optical drive 204205 206 207 208 209 WWAN. See Mobile Broadband 210