Using the Drivers and Utilities Media, 145 | Dell Vostro 1000

Windows Vista:

1Click the Windows Vista start button , and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Right-click the device for which the new driver was installed and click Properties.

4Click the Drivers tab→Roll Back Driver.

If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Microsoft® Windows Vista® Operating System" on page 148) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring Your Microsoft® Windows Vista® Operating System" on page 148) does not resolve the problem, reinstall the driver from your Drivers and Utilities media.

1With the Windows desktop displayed, insert your Drivers and Utilities media.

If this is your first time to use your Drivers and Utilities media, continue to step 2. If not, proceed to step 5.

2When the Drivers and Utilities installation program starts, follow the prompts on the screen.

NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file.

3When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities disc and click Finish to restart the computer.

4When you see the Windows desktop, reinsert the Drivers and Utilities disc.

Troubleshooting

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Dell Vostro 1000 owner manual Using the Drivers and Utilities Media, 145

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Uninterruptible Power Supplies Using the Keyboard and Touch Pad Customizing the Touch Pad Installing a Media Memory Card Removing a Media Memory Card Using Blank CDs and DVDsPhysically Connecting to a Network or Connecting a Network or Broadband Mobile Broadband/Wireless Wide Area Enabling/Disabling the Wireless NetworkReturning a Hard Drive to Dell Contents Microsoft Windows Firewall 116 Dell Technical Update Service 111117 118 Mobile Broadband Wireless Wide Area External Keyboard problems 129Touch Pad or Mouse Problems 140 Contents 129 Using Windows Vista System Restore 149 Video and Display Problems 141Using Microsoft Windows System Restore 154 Using the Operating System Media 157 179 177Computer, Keyboard, and Display 179 180 Contents Finding Information With your computer What Are You Looking For? Find It Here Warranty information Computer when you use Use the Service Tag to identify yourYour call when contacting support Microsoft Windows License Label How to connect to the Internet How to find information about myTips articles from technicians online Site How to use the Windows operating Updates appropriate for your ConfigurationProblem into the Search box, click Describes your problem Restore your operating system Microsoft Windows System RestoreReturns your computer to an earlier Files About Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View Display latches Power button Device status lightsSpeakers Touch pad buttons V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Air vent Left Side ViewOptical drive bay Optical-drive-tray eject button Right Side View USB connectors About Your ComputerHard drive ExpressCard slot Card reader USB C O N N E C T O R S RJ-45 RJ-11 USB connectors Video connector AC adapter connector Network connectorBack View Connects an external VGA-compatible monitor Bottom View Battery Hard driveRelease Module cover About Your Computer Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your Computer Setting Up Your Computer Microsoft Windows XP Transferring Information to a New Computer To copy data from the old computer On the old computer, insert the wizard disk Click Start→ Run Microsoft Windows Vista Connecting a USB Printer Setting Up a PrinterPrinter Cable Setting Up Your Computer Uninterruptible Power Supplies Power Protection DevicesSurge Protectors Line Conditioners Setting Up Your Computer Adjusting Brightness Using the DisplayUsing a Projector Using the Display Windows Vista Using Both a Monitor and Your Computer Display Click OK to close the Display Settings window Using a Monitor as Your Primary Display Using Catalyst Control Center Using Hot Keys Using the Desktop ShortcutLaunching Catalyst Control Center Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Speaker Functions Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog box Touch pad Touch Pad Customizing the Touch Pad Using the Keyboard and Touch Pad Battery Performance Using a BatteryUsing a Battery Dell QuickSet Battery Meter Checking the Battery Charge Check the Battery Charge Microsoft Windows Power MeterCheck the Battery Health Charge Gauge Low-Battery Warning Conserving Battery PowerPower Management Modes Standby Mode Hibernate Mode Press the power button Close the display Press FnEsc Configuring Power Management Settings Charging the BatteryAccessing Power Options Properties To remove the battery Replacing the Battery Battery-bay latch release Storing a Battery CD/DVD tray Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Picture Adjusting the Volume Copying CDs and DVDs How to Copy a CD or DVD To copy the CD or DVD Using Blank CDs and DVDsMedia Type Read Write Rewritable DVD-Writable Drives Helpful Tips Mute icon Using Multimedia Volume icon Click Start→ Control Panel→ Appearance and Themes Using Multimedia Using Cards Using CardsExpressCards ExpressCard Blanks ExpressCard Using Cards Installing an ExpressCard Release latch Removing an ExpressCard or Blank Media Memory Cards Installing a Media Memory Card Media memory card slot Removing a Media Memory Card Using Cards Physically Connecting to a Network or Broadband Modem Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable Setting Up and Using Networks Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Completing the Connection to the Wlan Enabling/Disabling the Wireless Network Card Mobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Microsoft Windows FirewallMobile Broadband card is listed under Modems Setting Up and Using Networks Securing Your Computer PasswordsSecurity Cable Lock Securing Your Computer If Your Computer Is Lost or Stolen Computer Tracking Software Securing Your Computer Securing Your Computer Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer Press the power button to ground the system board Hard Drive Optical DriveOptical drive Device security screw Hard drive screws Foam packaging Returning a Hard Drive to Dell Memory Memory module Clips 2 per connector Notch Modem Adding and Replacing Parts Hinge Cover 101 KeyboardHinge cover 102 Keyboard cable Plastic bar on Keyboard connectorKeyboard 103 Wireless Mini-CardMini-Card Metal securing tab Mini-Card 105 Connector Coin-Cell BatterySystem board Antenna cables 107 Display Screws Display cable Lift the display away from the computer 108Board 109 110 Dell Technical Update Service TroubleshootingDell Diagnostics Troubleshooting 113 114 Dell Diagnostics Main MenuOption Function Tab Function 115 Dell Support Dell Support Center Click the Dell Support icon Dell PC TuneUpDesktop 117 Dell Network Assistant Dell PC CheckupDellConnect 118 Optical drive problems Drive ProblemsClick Start and click My Computer Click the Windows Vista Start button and click Computer Problems writing to a CD-RW or DVD+/-RW drive Hard drive problems 121 Mail, Modem, and Internet Problems 122 Click Start→ All Programs→ Modem Helper 123 Error Messages 124 125 Windows XP 127 Ieee 1394 Device Problems ExpressCard Problems External Keyboard problems Keyboard Problems129 Unexpected characters Lockups and Software ProblemsComputer does not start 130 Program stops responding or crashes repeatedly Computer stops responding131 Solid blue screen appears Dell MediaDirect problems132 Other software problems Memory Problems133 Run the Dell Diagnostics see Dell Diagnostics on Network Problems134 Mobile Broadband Wireless Wide Area Network Wwan Power Problems135 136 137 Printer Problems Sound and Speaker Problems Scanner Problems138 No sound from integrated speakers No sound from headphonesNo sound from external speakers 139 Touch Pad or Mouse Problems Remote Control ProblemsShut down the computer Disconnect the mouse 140 If the display is blank Video and Display Problems141 142 If the display is difficult to read Drivers What Is a Driver?If only part of the display is readable Identifying Drivers Using Windows Device Driver Rollback Reinstalling Drivers and Utilities 145 Using the Drivers and Utilities Media Troubleshooting 147 Troubleshooting Software and Hardware Problems Restoring Your Microsoft Windows Vista Operating System Fix a Problem section, click Hardware Troubleshooter Creating a Restore Point Using Windows Vista System Restore149 150 Restoring the Computer to an Earlier Operating State 151 Restoring the Computer to the Default Factory Configuration Before You Begin Using the Operating System Media152 153 Restoring Your Microsoft Windows XP Operating System Using Microsoft Windows System Restore Enabling System Restore Using Dell PC Restore155 Troubleshooting 157 Troubleshooting Dell QuickSet Features Dell QuickSet Features159 160 Identifying Your Computer Traveling With Your ComputerPacking the Computer 161 162 Travel Tips 163 Traveling by Air 164 165 Contacting DellContacting Dell 166 167 Specifications 168 ATI R485M 169 170 171 Conditions. See Power Problems on Reduced under certain power-intensiveInformation on battery life 172 173 174 Appendix Using the System Setup Program175 Appendix 176 Viewing the System Setup Screens 177 Commonly Used Options 178 Changing the Boot Sequence Performing a One-Time Boot Cleaning Your ComputerComputer, Keyboard, and Display 179 Mouse Touch Pad CDs and DVDs Floppy Drive181 FCC Class B FCC Notice U.S. Only 183 Macrovision Product Notice 184 185 Glossary 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 IndexIndex 204 See also hard drive See also optical drive 205 206 207 208 209 WWAN. See Mobile Broadband 210