Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information.
E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —
•See the printer documentation for cable connection information.
•Ensure that the printer cables are securely connected to the printer and the computer.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —
Windows XP:
1Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers.
2If the printer is listed,
3Click Properties→ Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Windows Vista:
1Click the Windows Vista Start button 
→ Control Panel→ Hardware and Sound→ Printer.
2If the printer is listed,
3Click Properties and click Ports.
4Adjust the settings, as needed.
R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.
