Dish Network 222 ABOUT YOUR DISH NETWORK ACCOUNT

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About Your DISH Network Account

ABOUT YOUR DISH NETWORK ACCOUNT

This section describes how to order your packages and provides information on how to find

information about your DISH Network account.

Ordering Your Programming Packages

Before you can enjoy your new receiver, order your programming packages.

1Press POWER on the front panel to turn on the receiver.

2Press SYSTEM INFO on the front panel to display the receiver’s System Information menu on the

nearby TV screen.

3Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been installed

and you would like to begin receiving services. A representative will explain the available program

packages. Give the representative information from the System Information screen, as requested.

4Your services will be turned on via the satellite signal. This process usually takes just a few min-

utes.

5Select DONE.

Where to Find Information on Your Account

If you want to know about charges to your DISH Network account or if you would like to make

changes to your programming packages, be sure to have your account information handy and

choose one of the following:

•Go to our website at www.dishnetwork.com/my account.

•Press MENU on your remote control to open the Main Menu and then select Customer

Support.

•Call DISH Network by calling 1-800-333-DISH (3474).

Note: Additional authorization may be required before high definition programming and/or over-

the-air broadcasts can be viewed; additional fees may apply.

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Contents

Main Important Safety Precautions v 1 Introduction 2 Receiver and Remote Controls ii 3 Finding Programs to Watch 4 Pay-Per-View BUYING A PAY-PER-VIEW PROGRAM 34 REVIEWING PAY-PER-VIEW PURCHASES 34 5 Favorites Lists 6 Parental Controls 7 Interactive TV 8Timers 9 Remote Control Setup 10 Receiver Customization 11 Connections and Setup Reference Appendix Index v Important Safety Instructions Safety vi Proper Care of Your Equipment Introduction W HOW TO USE THIS GUIDE Guide Overview Tips and Questions Introduction Guide Conventions 4 ABOUT YOUR DISH NETWORK ACCOUNT Ordering Your Programming Packages 1 2 3 4 WATCHING TV NOW ADDITIONAL SERVICES Pay-Per-View DishHOME ABOUT SATELLITE TV RECEPTION Rain and Snow Fade WHY CONNECT TO A PHONE LINE MOVING LOGO Page Receiver and Remote Controls SATELLITE RECEIVER OVERVIEW Satellite Receiver DUAL AND SINGLE MODES Page Switching Between Dual and Single Mode Dual Mode Single Mode Indications Favorites Lists Parental Controls Closed Captioning REMOTE CONTROLS Types of Remote Controls 15 Remote Control Batteries 1 2 3 4 Low Battery Warning Attach the Remote Antenna Page Page Page SATELLITE RECEIVER FRONT PANEL SATELLITE RECEIVER BACK PANEL USING THE MENUS Open and Close Menus Highlighting Menu Options Selecting Menu Options List of Choices in the Menus Canceling a Procedure USING TEXT FIELDS Using the Virtual Keyboard Using the Number Pad While in the Text Field Page Page Finding Programs to Watch CHANGING CHANNELS USING THE PROGRAM GUIDE Finding Programs to Watch USING THE BROWSE BANNER USING SEARCH TO FIND A PROGRAM FINDING A PROGRAM BY ITS THEME USING PICTURE-IN-PICTURE Finding Programs to Watch Page Pay-Per-View BUYING A PAY-PER-VIEW PROGRAM REVIEWING PAY-PER-VIEW PURCHASES BUYING A PAY-PER-VIEW PROGRAM REVIEWING PAY-PER-VIEW PURCHASES Pay-Per-View Page Favorites Lists Chapter 5 WHAT ARE FAVORITES LISTS? CREATING OR CHANGING FAVORITES LISTS NAMING FAVORITES LISTS USING FAVORITES LISTS Chapter 5 Parental Controls 42 WHAT ARE LOCKS? 1 2 CREATING OR CHANGING A PASSWORD LOCKING AND UNLOCKING YOUR RECEIVER CREATING OR CHANGING RATINGS LOCKS CREATING OR CHANGING CHANNEL LOCKS LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS HIDING ADULT CONTENT OR LOCKED CHANNELS LOCKING OR UNLOCKING THE FRONT PANEL Page Interactive TV DISHHOME CUSTOMER SUPPORT Timers Chapter 8 T Timer Types Timer Frequency Timers List Timers When a Timer Starts a Recording When the Receiver is Off Enabling ERD Special Considerations When Using Timers USING THE TIMERS LIST SETTING UP AN AUTOMATIC TIMER Timers SETTING UP A MANUAL TIMER DELETING A TIMER OVERLAPPING TIMERS Remote Control Setup IMPROVING RECEIVER CONTROL Changing the Address for Remote Control 2 Checking the Remote Control Address Confirming Remote Control Operation Adjusting the Remote Antenna Changing the UHF Frequency Using the A/B Switch 1 2 3 4 5 6 Battery CONTROLLING OTHER COMPONENTS 1 3 2 Remote Control Modes Limited Mode Turning Limited Mode On and Off 1 2 Setting Up Using Device Code Tables 1 2 3 4 Setting Up Using Device Codes Scan Checking the Device Codes 5 6 7 8 Controlling a Tuner/Amplifier Switching Between TV and Device Volume Adjustment Programming to Control a Second Satellite Receiver THE RECOVER BUTTON Programming the Recover Button for Remote Control 2 Using the Recover Button Removing the Recover Button Channel Programming SENDING DISCRETE POWER ON AND OFF Page Page Receiver Customization USING SHARED VIEW MODULATOR SETUP Receiver Customization USING CALLER ID Caller ID Screens Setting Up Caller ID Display Using Caller ID History CHANGING LANGUAGES Receiver Customization USING CLOSED CAPTIONING 1 2 3Are you watching TV1 or TV2? USING DOLBY SURROUND SOUND CHANGING THE PROGRAM GUIDE ORDER CHANGING THE GUIDE DISPLAY RESETTING TO FACTORY DEFAULTS 1 2 SCHEDULING RECEIVER UPDATES INACTIVITY STANDBY Page Connections and Setup CONNECTING TO THE NEARBY TV (TV1) HDMI Connections 1 2 3 4 5 YPBPR Connections No Picture on the Nearby TV Setting Up to Display in HD CH 3-4 Out CONNECTING TO THE REMOTE TVS (TV1 OR TV2) Connecting Other TV(s) (TV1 or TV2) 1 2 3 4 Page 16 17 18 19 20 CONNECTING TO YOUR DISH ANTENNA 8 9 CONNECTING THE PHONE LINE Phone Line Connections Phone System Setup CONNECTING A VCR TO THE REMOTE TV CONNECTING OVER-THE-AIR ANTENNA Scanning for Over-the-Air Channels Peaking Your Over-the-Air Antenna Using Local Satellite Channels Transmit Channel Numbers About Over-the-Air TV Broadcasts Page USING TROUBLESHOOTING TOOLS Resetting Your Receiver 2 1 2 Diagnostics Point Dish and Check Switch Page 129 A B C D Index 130 K L M index 131 S T U Page Page Page Page Page Page Page Page 120 L IMITED W What the Warranty Covers What the Warranty Does Not Cover Legal Limitations If You Need Assistance 121 Advance Exchange Program Post Receipt Exchange Program Accessory Warranty R ESIDENTIAL C USTOMER A 1. THE DISH NETWORK SERVICE 2. BILLING POLICIES AND PAYMENTS FOR SERVICES 3. CANCELLATION OF SERVICE 4. EQUIPMENT 5. LEASED EQUIPMENT 6. TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT 7. LIMITATION OF OUR LIABILITY 8. WARNING AGAINST PIRACY AND INFRINGEMENT 9. GENERAL Staying Legal STAYING LEGAL FCC C Telephone Communication 128 FCC Compliance Compliance Information Statement Signal Strength Present at the Television Connecting to an Over-the-Air Antenna Page TROUBLESHOOTING TABLES 105 013, 014 011, 012 006 106 015 061 060 059 Changing Channels Remote Control Program Guide or the Browse Banner Remote Control Watching A Program Favorites Lists Watching A Program Timers Hearing A Program Caller ID Timers Telephone for Voice/Data/FAX Parental Controls Buying a Pay-Per-View Program Menus 116 Remote Control Device Codes TV Codes REMOTE CONTROL DEVICE CODES 117 Remote Control Device Codes VCR Codes Tuner/Amplifier Programming in AUX mode: Press 2 before entering the tuner/amplifier code. DVD Player Codes TV/DVD Combo TV/VCR Combo DVD/VCR Combo Receiver Information Remote Control Settings TV Input/Channel Settings