TROUBLESHOOTING

Alarm or Condition

Possible Cause

Action

 

 

 

The UPS does not start.

The power cord is not connected correctly.

Check the power cord connections.

 

The Remote Emergency

If the UPS Status menu displays the “Remote

 

Power-off (REPO) switch is

Emergency Power Off” notice, inactivate the REPO

 

active or the REPO connector is

input.

 

missing.

 

 

 

 

The UPS operates normally,

The equipment is not connected

Verify that the equipment is plugged into the UPS

but some or all of the

correctly to the UPS.

receptacles.

protected equipment is not

 

 

on.

 

 

Battery test did not run or was interrupted.

One of the conditions listed in “Running Automatic Battery Tests” on page 52 was not present.

Resolve the condition, then restart the test.

The UPS does not transfer to Bypass mode.

The bypass utility does not qualify.

Check the bypass utility. The UPS is receiving bypass utility power that may be unstable or in brownout conditions.

Bypass mode is disabled.

Check that the Bypass settings are configured

 

correctly. See “Configuring Bypass Settings” on

 

page 48.

 

 

USB communication does not

The serial port communication

work.

speed is set incorrectly for USB.

 

USB requires 9600 bps.

Check that the “Serial Port Configuration” setting is set to 9600 bps. See “User Settings” on page 40.

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Eaton® 9130 UPS (700–3000 VA) User's Guide S 164201718 Rev 2 www.powerware.com

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Eaton Electrical 9130 manual UPS does not start