Slides or negatives do not look good. See "Resolving issues with slides and negatives" on page 95.
Text on images is not editable. See "Resolving issues with editable text" on page 96.
Printed copies do not look good. See "Resolving issues with printed copies" on page 93.
Scanned images do not look good. See "Resolving issues with scanned images" on page 91.
There is an error message on the front panel liquid crystal display (LCD). See "Resolving scanner messages" on page 87.
There is no message. See "Resolving issues that did not generate messages" on page 87.
A message is on the scanner or the computer. Follow the directions in the message to resolve the issue.

86 Troubleshooting and maintaining

Starting troubleshooting

Start here to find the information you need. Choose one of these general groups of issues, and then choose one of that group’s more specific issues.

The scanner or software is not working.

The￿￿￿quality of resulting scans is not what I expected.

Scans￿￿￿￿are not arriving at the destination I choose.

See "Resolving issues sending to destinations" on page 97.

Back to TOC

I am having an issue with the HP Scanjet Transparency Adapter (XPA) or the HP Scanjet Automatic Document Feeder (ADF).

￿

Pages are jammed in the ADF. See "Clearing jams from the

ADF" on page 102.

 

￿

There is an issue with the ADF, other than pages jamming. See

"Resolving issues with the ADF" on page 101.

 

￿

There is an issue with the XPA. See "Resolving issues with the

XPA" on page 100.

 

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HP 4400C manual Starting troubleshooting, Troubleshooting and maintaining, Scanner or software is not working
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4400C specifications

The HP 4400C and HP 5400C are well-regarded models in the realm of HP’s multifunctional printer offerings, establishing themselves as reliable devices for both personal and small office use. These printers blend advanced technology with user-friendly features, setting high standards in the printing industry.

One of the standout features of the HP 4400C is its impressive print resolution, capable of producing vibrant and sharp documents and images at up to 1200 x 1200 dpi. This ensures that every printout boasts clarity and detail, making it an excellent choice for professionals who demand high-quality output in their everyday tasks. The device supports a variety of paper sizes and types, providing versatility for different printing needs.

In terms of printing speed, the HP 4400C achieves output rates of up to 24 pages per minute for black-and-white documents, and approximately 20 pages per minute for color prints. This rapid performance helps enhance productivity, especially in busy office environments. The HP 5400C, on the other hand, offers similar speeds but is enhanced with features that cater to larger workgroups, making it ideal for more demanding printing environments.

Both models support versatile connectivity options, including USB and Ethernet, allowing seamless integration into existing networks. The intuitive control panel and LCD screen enhance user experience, making it easy to navigate settings and monitor print jobs.

Security is also a crucial aspect of these printers, with options for secure printing and job encryption, ensuring sensitive documents remain confidential. The HP 4400C and 5400C are equipped with HP’s advanced paper handling capabilities, featuring multiple input trays that can handle various media types, including envelopes and labels.

In summary, the HP 4400C and HP 5400C multifunction printers offer a robust combination of high-quality printing, speed, and versatility. Their advanced features make them suitable for a range of workflows, from personal use to larger organizational needs, thereby catering to a broad audience. By integrating modern technologies and user-oriented designs, these printers stand out as reliable choices for efficient document management and production.
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