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Resolving issues with scanned images

This section contains solutions to issues that affect all scanned images, regardless of whether you used the scanner glass or the ADF. If you were printing, see also "Resolving issues with printed copies" on page 93.

Scanned images are too light or too dark.

The original image might be very light or dark or be printed on colored paper. Adjust the midtone, highlight, and shadow settings from the HP Precisionscan Pro software. See "Scanning from HP Precisionscan Pro" on page 39.

Scanned images have black dots or streaks in top and bottom margins.

There might be ink, glue, correction fluid, or some other substance on the scanner glass. Clean the scanner glass. See "Cleaning the scanner glass" on page 105.

Troubleshooting and maintaining

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Scanned images have unwanted lines through them.

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The scanner glass might be dirty. Clean the glass. See

 

"Cleaning the scanner glass" on page 105.

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If you are using the ADF, the ADF glass might be dirty or

 

scratched. Clean the ADF glass. See "Cleaning the ADF glass"

 

on page 106.

Scanned image is not clear.

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The resolution, sharpening, or midtone, highlight, and shadow

 

settings might need to be adjusted before scanning. See

 

"Scanning from HP Precisionscan Pro" on page 39.

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The original might be on colored paper. If the original was

 

printed on a colored paper, including brown recycled paper, the

 

image or text might not be clear. Try adjusting the resolution and

 

midtone, highlight, and shadow settings from the

 

HP Precisionscan Pro software. See "Scanning from HP

 

Precisionscan Pro" on page 39.