Reinstall the program that is not being recognized. This might allow the HP Precisionscan Pro software to recognize it.
Copy and paste or drag-and-drop the image into the other program.
Save the scanned image in a file type the other program uses, and then open the file in the other program.

98 Troubleshooting and maintaining

When printing copies from the scanner or the HP Scanjet Copy Utility, I cannot choose the printer I want.

Scan the item to the HP Precisionscan Pro software and print from there.

When printing copies, I can only make multiple copies of one page at a time (I cannot collate copy).

Even if you are using an ADF, each page is treated as a separate job. You can make multiple copies of one page, but not multiple copies of different pages and collate them.

When I try to print from the HP Precisionscan Pro software, the Print command is unavailable.

If the Editable Text (OCR), Text and Image, or Black & White Scalable output type is selected, the Print command is unavailable. Choose a different output type and then print.

When I choose the Scan To button on the scanner, the image does not appear in the software.

￿

A cable might be loose. Check that the interface cable is

securely connected.

 

You might have accidentally turned off the preview feature.

Check this setting on the Scanner tab in the Preferences of the

HP Precisionscan Pro software. See "Setting preferences" on

page 68.

 

￿

Check that the HP Precisionscan Pro software is the program

￿

set to start when you press the Scan To button (

). See

"When I choose Scan To on the scanner, the image does not appear in the software." on page 89 for steps.

Back to TOC

I tried to scan an image into an existing file, but the scanned image appeared in a new file instead.

Some programs only allow scanned images to be placed in new files. Cut and paste the image into the file you want. Or, save the scanned image as a file and import it into the other program.

When I try to send a scanned image using the Scan To command on the Scan menu of the HP Precisionscan Pro software, the program I want does not appear.

The HP Precisionscan Pro software might not recognize the program as a destination. Do one of the following:

I want￿￿￿to start scanning from another program, such as my word- processing program, so I can bring an image into my open file, but I cannot start the scan.

The other program must be TWAIN or Windows Imaging Application (WIA)-compliant. If you cannot find a command such as Acquire or Insert, check the documentation for the program to see if it is compliant. If not, do one of the following in the HP Precisionscan Pro software:

￿

Save the scanned image as a file and then insert the file into the

other program.

 

 

Click Scan To from the Scan menu, and choose a program.

￿

Copy and paste or drag-and-drop the image into the other

 

program.

Page 98
Image 98
HP 4400C manual Cable might be loose. Check that the interface cable is

4400C specifications

The HP 4400C and HP 5400C are well-regarded models in the realm of HP’s multifunctional printer offerings, establishing themselves as reliable devices for both personal and small office use. These printers blend advanced technology with user-friendly features, setting high standards in the printing industry.

One of the standout features of the HP 4400C is its impressive print resolution, capable of producing vibrant and sharp documents and images at up to 1200 x 1200 dpi. This ensures that every printout boasts clarity and detail, making it an excellent choice for professionals who demand high-quality output in their everyday tasks. The device supports a variety of paper sizes and types, providing versatility for different printing needs.

In terms of printing speed, the HP 4400C achieves output rates of up to 24 pages per minute for black-and-white documents, and approximately 20 pages per minute for color prints. This rapid performance helps enhance productivity, especially in busy office environments. The HP 5400C, on the other hand, offers similar speeds but is enhanced with features that cater to larger workgroups, making it ideal for more demanding printing environments.

Both models support versatile connectivity options, including USB and Ethernet, allowing seamless integration into existing networks. The intuitive control panel and LCD screen enhance user experience, making it easy to navigate settings and monitor print jobs.

Security is also a crucial aspect of these printers, with options for secure printing and job encryption, ensuring sensitive documents remain confidential. The HP 4400C and 5400C are equipped with HP’s advanced paper handling capabilities, featuring multiple input trays that can handle various media types, including envelopes and labels.

In summary, the HP 4400C and HP 5400C multifunction printers offer a robust combination of high-quality printing, speed, and versatility. Their advanced features make them suitable for a range of workflows, from personal use to larger organizational needs, thereby catering to a broad audience. By integrating modern technologies and user-oriented designs, these printers stand out as reliable choices for efficient document management and production.