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I am trying to return a scanned image to my TWAIN or WIA- compliant program, but the image will not appear.

The TWAIN or WIA-compliant program might not accept the resolution or output type you selected. Rescan the image using the default settings the HP Precisionscan Pro software sets for the image.

I do not see the destinations I want when I use the Select Destination button next to the Scan To button.

(Some models only, see the "Front panel and accessories comparisons" on page 3.)

Not all destinations appear in the scanner’s destination list. For example, printers, e-mail programs, and saving to a file are not included. The list is also limited to the first 18 destinations found by the HP scanning software. You can access additional destinations through the HP Precisionscan Pro software. See "To send to a program" on page 61 for more information, or do one of the following.

￿

Update the destinations for your scanner buttons. See "To

 

change settings for buttons or update destinations" on page 34

 

for steps.

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Unplug the scanner and plug it back in.

Troubleshooting and maintaining

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