96 Troubleshooting and maintaining

Resolving issues with editable text

This section contains resolutions to issues that might occur when you are trying to make text editable.

Scanned text is not editable.

If you used the HP Precisionscan Pro software, the software might have identified the text as a drawing. In the software, choose Editable Text (OCR) or Text and Image on the Output Type menu. Then, on the Scan menu, click Scan To and choose the program you want. If the text is still not editable, work with the text as an image or retype it.

Scanned text is editable in some programs but not in others.

Some programs accept only image formats and do not allow text. Make sure the program accepts editable text.

Incorrect characters appear in the text that was converted using the OCR software.

The accuracy of the OCR program depends on the program having the correct settings on the quality of the original item. To obtain the best possible results, choose the scan setting for text, and process only crisp, clear text. See "What to expect from OCR programs" on page 73.

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Converted text does not appear in my word-processing program.

If you scanned to the HP Precisionscan Pro software, choose Editable Text (OCR) or Text and Image on the Output Type menu. Then, on the Scan menu, click Scan To and choose the program you want. Or, cut and paste the text into the program you want. If the text is still not editable, work with the text as an image or retype it.

I do not know how to process text using a different OCR program.

Do one of the following:

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Scan the item to the HP Precisionscan Pro software, save the

 

scanned image as an image file, and open the file in the other

 

OCR program.

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Scan to the HP Precisionscan Pro software. Then, on the Scan

 

menu, click Scan To and choose the other OCR program.

The converted text did not retain font size and style when the text was placed in a word-processing program.

Word-processing programs cannot always accept the original formatting of the scanned text. Reformat the text in the word- processing program.

Converted text appeared in the word-processing program without its formatting and I wanted it, or vice versa.

Even if you want to retain the formatting and you have the setting set correctly, the receiving word-processing program cannot always accept the formatting. Reformat text in the word-processing program.