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The HP All-in-One does not print
Cause The HP
Solution Check the connection between the HP
Cause There might be a problem with one or more of the ink cartridges.
Solution Check that the ink cartridges are installed properly and have ink.
Cause The HP
Solution Look at the display on the HP
Cause The HP
Solution Load paper in the input tray.
I received a message on the display about a paper jam or a blocked print head assembly Solution If either a paper jam or blocked print head assembly error message appears on the display, there might be some packing material inside the HP
The wrong measurements are showing in menus on the display
Cause You might have selected the incorrect country/region when setting up the HP
Fax setup troubleshooting
This section contains fax setup troubleshooting information for the HP
The fax test failed
If you ran a fax test and the test failed, review the report for basic information about the error. For more detailed information, check the report to see which part of the test failed, and then review the appropriate topic in this section for solutions to try.
●The "Fax Hardware Test" failed.
●The "Fax Connected to Active Telephone Wall Jack" test failed
●The "Phone Cord Connected to Correct Port on Fax" test failed
●The "Using Correct Type of Phone Cord with Fax" test failed
●The "Dial Tone Detection" test failed
●The "Fax Line Condition" test failed
Troubleshooting and support
Basics Guide | 77 |