HP CM1312nfi MFP manual Performance problems

Performance problems

Problem Cause Solution

Faxes are transmitting or being received very slowly.

The fax might be very complex, such as one with many graphics.

Complex faxes take longer to be sent or received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed.

	The receiving fax machine might have a	The product sends the fax only at the
	slow modem speed.	fastest modem speed that the receiving
		fax machine can accept.
	The resolution at which the fax was sent	To receive the fax, call and ask the
	or is being received might be very high.	sender to lower the resolution and
		resend the fax. To send the fax, lower the
		resolution and resend the fax.
	The telephone line might be	Hang up and resend the fax. Have the
	experiencing line noise.	telephone company check the telephone
		line.
		If the fax is being sent via a digital phone
		line, contact the service provider.
	The fax is being sent via an international	Allow more time to transmit fax jobs
	call.	internationally.
	The original document has a colored	Reprint the original document with a
	background.	white background, and then resend the
		fax.
The fax activity logs or fax call reports are	The fax activity log or fax call reports	Print a configuration page and check
printing at inappropriate times.	settings are not correct.	when the reports print.
The product sounds are too loud or too	The volume setting might not be adjusted	Adjust the product volume setting.
soft.	correctly.

148 Chapter 12 Fax (fax models only) ENWW