HP Color LaserJet CM1312 MFP Series
Page
 HP Color LaserJet CM1312 MFP Series
 Copyright and License
Trademark Credits
 Table of contents
 Use product features
Use the product with Macintosh
Connectivity
Paper and print media
 Copy
Print tasks
Color for Windows
 Scan
Fax fax models only
 Photo
Problem solve
Manage and maintain the product
 Appendix B Service and support
Appendix a Supplies and accessories
Appendix C Specifications
 Appendix D Regulatory information
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 Product basics
 Product is available in the following configurations
Product comparison
 Product features
 HP LaserJet CM1312 mfp front view
Product walkaround
HP LaserJet CM1312 mfp back view
 HP LaserJet CM1312 fax/photo-card model front view
 HP LaserJet CM1312 fax/photo-card model Back view
Interface ports
 Control panel
 Copy Features button access the Copy menu
Control-panel walkaround
HP LaserJet CM1312 control panel
Liquid Crystal Display OK button and navigation arrows
 HP LaserJet CM1312 fax/photo-card model control panel
 Control-panel Setup menu
1Copy setup menu
Control-panel menus
Use the control-panel menus
 Sharpen Default sharpen setting for copies. Possible values
Values range from 1 to 11 with 6 being the default no
Values can be set for each of the following settings
Background Removal
 3Photo setup menu
2Reports menu
 4Fax setup menu fax models only
Menu Item Sub-menu item Description Default output Color
Question using the arrow keys
Menu Item Sub-menu item Description Fax Set-up Utility
 Basic setup Time/Date
Answer mode Automatic
Fax Header Your fax number
Company name
 On multiple pages
 5System setup menu
 Paper setup Default paper size Letter
Legal Default paper type Lists available
Cancel
Does not specify a size
 After Power On
Adjust Alignment Print Test
Adjust Tray
Volume Settings Alarm volume Soft
 6Service menu
 7Network configuration menu
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 Fax Resolution Standard Fine
Send Send a fax
Redial
Send fax later
 8Fax Menu
 Navigate through the photos
 9Photo Menu
 10Copy Menu
 Software for Windows
 Full software installation Print and scan driver
Supported operating systems for Windows
Supported printer drivers for Windows
HP Universal Print Driver UPD
 UPD installation modes
Upd
 Select the correct printer driver for Windows
 Priority for print settings
Change printer-driver settings for Windows
Printers and Other Hardware
Printer
 Software installation types for Windows
Remove software for Windows
 HP Web Jetadmin web only
Supported utilities for Windows
HP ToolboxFX
Embedded Web server
 Software for other operating systems
Software
 Use the product with Macintosh
 Priority for print settings for Macintosh
Change printer-driver settings for Macintosh
Software for Macintosh
Supported operating systems for Macintosh
 Remove software from Macintosh operating systems
Software installation types for Macintosh
Supported utilities for Macintosh
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 Use features in the Macintosh printer driver
Create and use printing presets in Macintosh
Print
Resize documents or print on a custom paper size
 Use watermarks
Print multiple pages on one sheet of paper in Macintosh
 Use the Services menu
Scan
Print on both sides of the page duplex printing
Use automatic duplex printing
 Fax HP LaserJet CM1312 fax/photo-card model only
Scanning tasks
 Photo
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 Connectivity
 Supported network operating systems
USB connection
 Service name Description
2Network product discovery
3Messaging and management
4IP addressing
 That server
 View settings
Change settings
Network configuration
Configuration
 Set password
Manual configuration
Automatic configuration
IP address
 Link speed setting
IPv4 and IPv6 settings
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 Paper and print media
 Understand paper and print media use
 Size Dimensions Tray
Supported paper and print media sizes
1Supported paper and print media sizes
2Supported envelopes and postcards
 Media type Weight Capacity1 Paper orientation
Supported paper types and tray capacity
 Special paper or print media guidelines
Media type Weight Capacity
Media type
 Load paper and print media
Tray
 Configure tray
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 Use product features
 Economy settings
Archive print
 Select fonts
Fonts
Print lists of available fonts
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 Print tasks
 Cancel a print job
 Use features in the Windows printer driver
Open the printer driver
Use printing shortcuts
Set paper and quality options
 Obtain support and product-status information
Set document finishing options
Set advanced printing options
 Printer Features section. b In the Print All Text as Black
Change print-quality settings
Print edge-to-edge originals
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 Copy
 Load originals
Automatic document feeder ADF models only
 Flatbed scanner
 Cancel a copy job
Use copy
One-touch copy
Multiple copies
 Adjust the default copy size
Reduction/enlargement settings
Reduce or enlarge copies
Reduce or enlarge copies for the current job
 Change the copy-collation setting for the current job
Change the copy-collation setting
Change the default copy-collation setting
 Copy settings
Adjust the copy quality for the current job
Color copies or black and white copies Mono
Copy quality
 Clean the scanner glass
Adjust the lighter/darker contrast setting
Adjust the default copy quality
Adjust the lighter/darker setting for the current job
 Define custom copy settings
Change the default media-size setting
Copy onto media of different types and sizes
Print or copy edge-to-edge
 Change the default media-type setting
Restore the copy-settings defaults
Copy a book photo card models only
 Copy photos
 Press Start Copy
 Set the multiple-page flatbed copy setting
Copy mixed-size originals
Duplex two-sided copy jobs
Copy two-sided documents manually
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 Color for Windows
 Manual color adjustment
Manage color
Automatic
Print in Grayscale
 Setting description Setting options
Color themes
Neutral Grays
Edge Control
 Match colors using the HP Basic Color Match tool
Match colors
 Match colors using View Custom Colors
Select Install more software
 Advanced color use
 Advanced color use
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 Scan
 Load originals for scanning
Automatic document feeder ADF fax/photo-card model
 Use scan
Scan methods
 Use the Scan To feature fax/photo-card model
Set up the product Scan Menu button
Set up destinations on the product
Scan from the PC
 Add destinations
Scan to a file, e-mail, or software program
Delete destinations
 Error Conditions Scanner Failures
Cancel scan
Scan to a memory card
Scan Details
 Scan from the HP Scanning software
Cancel scan
Memory card failures
 Scanner resolution and color
Scan settings
Scan file format
 Resolution and color guidelines
Setting Recommended use
Scan quality
Color
 Scan a book photo card models only
 Scan a book photo card models only
 Scan a photo
 Fax fax models only
 Fax features
 Setup
Install and connect the hardware
Connect to a telephone line
Connect additional devices
 Setup for stand-alone fax
Set up fax with a telephone answering machine
 Configure fax settings
Use fax set-up wizard on the PC
Use the Fax Set-Up Utility
Use the control panel to set the fax time, date, and header
 Manage the phone book
Use of common localized letters in fax headers
 Delete phone book
Use phone-book data from other programs
Program Description
 Manage speed dials
Special dialing symbols and options
Create and edit speed dials
 Manage group-dial entries
Delete speed dials
Create and edit group-dial entries
Delete an individual from a group-dial entry
 Set fax polling
 Set the sound-volume settings
Change fax settings
Send fax settings
 Set autoredial
Set the dial-tone detection
Set the redial-on-busy option
 Set light/dark and resolution
Set the redial-on-communication-error option
Set the default light/dark contrast setting
Set resolution settings
 Set the default resolution setting
Set the default glass-size setting
Set the resolution for the current fax job
 Set the billing-code setting
Set tone-dialing or pulse-dialing
Set billing codes
Use billing codes
 Receive fax settings
Use the rings-to-answer setting
Type of telephone line Recommended rings-to-answer setting
Set or change number of rings-to-answer
 Set the answer mode
Set fax forwarding
 Set up distinctive ring
Use autoreduction for incoming faxes
 Create stamp-received faxes
Set the default fax reprint settings
Block or unblock fax numbers
 Make an extension telephone available to receive faxes
 Use fax
Cancel a fax
Fax software
 Delete faxes from memory
Use fax on a DSL, PBX, ISDN, or VoIP system
 VoIP
Send a fax
Fax from the flatbed scanner
 Fax from the automatic document feeder ADF
 Manual dial faxing
Dial manually with the automatic document feeder ADF
 Dial manually with the flatbed scanner
Send a fax to a group manually ad hoc faxing
 Use speed dials and group-dial entries
Send a fax by using a speed dial
Redial manually
 Send a fax by using a group-dial entry
 Send a fax from the software Windows XP or Vista
Send a fax from the software
Send a fax from the software Mac OS X
 Windows
 Send a delayed fax
Send a fax by dialing from a downstream phone
 Use access codes, credit cards, or calling cards
Print a stored fax when private receive feature is on
Receive a fax
Reprint a fax
 Receive faxes when fax tones are audible on the phone line
 Solve fax problems
Fax error messages
Alert and warning message tables
1Alert and warning messages
 Fax memory full Canceling recv
Fax memory full Canceling send
Fax recv. error
Fax Send error
 No fax answer. Canceled send
Fax storage is full. Unable to answer call
Invalid entry
No Dial Tone
 Fax memory is retained when there is a loss of power
Fax logs and reports
Print all fax reports
Print individual fax reports
 Set the fax activity log to print automatically
Set the fax error report
Set the fax confirmation report
 Set the fax-error-correction mode
Change error correction and fax speed
Perform a fax test
 Problems sending faxes
Problem Cause Solution
Change the fax speed
Fax test on
 Standard
 Problems receiving faxes
 Memory and then resumes answering
 Performance problems
 Photo
 Insert a memory card
 Insert and remove a memory card
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 Change memory card default settings
 Print individual photos from the memory card
Print photos directly from the memory card
Print a range of photos from the memory card
 Print a memory card thumbnail sheet
Print all of the photos from the memory card
 Print and scan photos from a proof sheet
 Manage and maintain the product
 Description How to print
Information pages
PCL, PCL 6, or PS font list
Event log
 Fax reports fax models only
Reports on
 View the HP ToolboxFX
HP ToolboxFX
Status
 Set up status alerts
Set up e-mail alerts
Alerts
Product information
 Fax Receive
Fax
Fax phone book
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 Help
Fax send log
Fax receive log
Junk Faxes
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 System Settings
Device Information
 Paper Handling
Print Quality
Print Density
Color Calibration
 Paper Types
 Print Settings
System setup
Service
Device polling
 Network Settings
PostScript
 Features
Embedded Web server
 Use HP Web Jetadmin software
Security features
Turn on password protection using the embedded Web server
Turn on password protection from the control panel
 Turn on private receive feature
 Check supplies status by using the control panel
Check supplies status by using HP ToolboxFX
Manage supplies
Check and order supplies
 Store supplies
HP policy on non-HP supplies
HP fraud hotline
Recycle supplies
 Replace supplies
Print cartridge
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 Clean the product
Clean the paper path
 Clean the paper path from HP ToolboxFX
Clean the paper path from the product control panel
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 Clean the lid backing
 Clean the scanner glass
 Firmware updates
Clean the exterior
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 Problem solve
 Problem-solving checklist
Step Verification step Possible problems Solutions Number
Is the power on?
Does Ready appear
 Does the product copy?
Does the product receive a fax?
 Restore the factory-set defaults
Does the product print from the computer?
Does the product scan to the computer?
Does the device recognize and print from a memory card?
 Control-panel messages
1Control-panel messages
 Scanner Error
Fan Error, Turn off then on
Error Turn off then on
Canceled copy. Clear document
 Comm. error Sender Csid
Device error, press OK
Engine Comm. Error
Engine error, press OK
 Install color cartridge
Load Tray 1, Plain Size / Cleaning
Non-HP supply Installed
Fit to Page on flatbed only
 Clear jams
Causes of jams
 Where to look for jams
Clear jams from the ADF photo card models only
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 Clear jams from the input-tray areas
 Clear jams from the output-bin
 Avoid repeated jams
 Solve image-quality problems
Print problems
Print quality problems
General print quality issues
 AaBbCc
 HP ToolboxFX on
See HP ToolboxFX on
 Service menu item Less paper
Setting. See Control-panel menus
Print media on
Load paper and print media on
 Solve issues with color documents
Information pages on page 158. If no
 Print-media guidelines
Media-handling problems
See Match colors on
 Solve print-media problems
 Paper and print media on
Performance problems
Page. See Information pages on
 Copy problems
Prevent copy problems
Click Set as Default Printer
Open the Printers or Printers and Faxes
 Image problems
See Clean the product on
See Paper and print media on
Cartridge on
 Paper varies from side-to-side Turn the paper over
 See Load paper and print media
 Side to be scanned facing up
 Scan problems
Solve scanned-image problems
Problem Cause
Resolution and color on
 Be jammed. See Clear jams from the ADF
Photo card models only on
 Prevent scan-quality problems
Scan-quality problems
Solve scan-quality problems
 Are plugged in securely
 Fax problems
Print-quality checklist
Manage and configure printer drivers
Temporarily change print-quality settings
 Solve direct-connection problems
Solve connectivity problems
Change print-quality settings for all future jobs
 Resolve communication problems with the network
Network problems
Verify that the product is on and online
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 Solve software problems
Solve common Windows problems
Solve common Macintosh problems
2Problems with Mac OS X v10.3 and Mac OS X
 Name, IP address, or Rendezvous or Bonjour host name
 Solve PostScript PS errors
Software troubleshooting
Hardware troubleshooting
Issue Cause Solution
 3PS errors
 Supplies and accessories
 Order parts, accessories, and supplies
Order through service or support providers
Order directly from HP
Order directly through the HP ToolboxFX software
 Cable and interface accessories
Part numbers
Supplies
User-replaceable parts
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 Service and support
Hewlett-Packard limited warranty statement
 Customer self repair warranty service
 Print cartridge limited warranty statement
 Customer support
 Repacking the device
To repack the device
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 Specifications
 Electrical specifications
Physical specifications
Power consumption
 Environmental specifications
Table C-4Environmental specifications1
Acoustic emissions
Table C-5Acoustic emissions
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 Regulatory information
 FCC regulations
Environmental product stewardship program
 Plastics
HP LaserJet print supplies
Return and recycling instructions
United States and Puerto Rico
 Paper
Material restrictions
Non-US returns
HP Color LaserJet CM1312 MFP Series
 Material Safety Data Sheet Msds For more information
 Telephone Consumer Protection Act United States
Additional statements for telecom fax products
IC CS-03 requirements
 Additional statements for telecom fax products
 Declaration of conformity
HP LaserJet CM1312
HP LaserJet CM1312nfi
Declaration of Conformity
 Declaration of conformity
 Laser safety
Country/region specific statements
Canadian DOC regulations
EMI statement Korea Laser statement for Finland
 Substances table China
六价 铬 CrVI 溴溴 苯 PBB
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 Index
ADF
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 Printing directly from the memory
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 Unix
 TCP/IP
 Msds
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